Customer Support Associate

2 days ago


Fort Lauderdale, Florida, United States Exotic Car Trader Full time
Job Overview
As a Customer Support Specialist at Exotic Car Trader, you will play a vital role in ensuring exceptional customer experiences. Your responsibilities will include updating customers on pending deals, communicating transaction updates to both parties, and working closely with the sales team to expedite transactions.

Key Responsibilities
  • Update all Buyers on pending deals
  • Update all Sellers on pending deals
  • Communicate transaction updates to both parties
  • Communicate with ECT Team members on deal status

Daily Expectations
  • Maintain a professional, calm manner when negotiating with demanding or upset customers
  • Contribute to and encourage others to demonstrate a team-focused, values-based Service culture throughout the company
  • Conduct periodic training sessions for managers and sales personnel regarding title regulations and procedures

Compensation and Benefits

We offer an estimated annual salary of $60,000 - $80,000, depending on experience, plus a range of benefits including health insurance, retirement plans, and opportunities for growth and development.



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