Customer Experience Associate

2 days ago


Fort Lauderdale, Florida, United States Aaron's Full time
About the Role: We are seeking a highly skilled Customer Experience Representative to join our team at BrandsMart. As a key member of our store operations team, you will play a vital role in delivering exceptional customer service and ensuring a seamless shopping experience for our customers.

Key Responsibilities:
- Provide excellent customer service and respond to customer inquiries in a timely and professional manner
- Act as a liaison between various departments, including cash office, customer service, and returns
- Process payments, operate cash terminals, and maintain a clean and organized cash office
- Detect and report potential security risks and issues to store management

What You'll Need:
- High school diploma or equivalent required; prior retail and/or customer service experience preferred
- Basic math skills and ability to read and write fluently in English
- Strong communication and problem-solving skills

Compensation and Benefits:
- Estimated salary: $12-$15 per hour (dependent on location and experience)
- Competitive performance incentives and advancement opportunities
- Excellent benefits package, including employee assistance program, physical and financial well-being programs, 401(k) plan, paid time off, and more

About Us: BrandsMart is committed to creating a diverse and inclusive work environment that celebrates our team members' differences. We are an equal opportunity employer and welcome applications from qualified candidates.
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