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Administrative Professional

2 months ago

South Portland, Maine, United States Ace Handyman Services Full time
About the Role

We are seeking a highly organized and detail-oriented Office Manager to join our team at Ace Handyman Services. As a key member of our operations team, you will be responsible for providing exceptional customer service, scheduling, and administrative support for our local service area.

Key Responsibilities
  • Respond to customer inquiries in a timely manner, providing information and expert advice on our services, pricing, and availability.
  • Coordinate the schedule and material ordering for multiple craftsmen and projects, utilizing our dispatching and schedule management software.
  • Return customer calls as needed and follow up with past customers to ensure a smooth customer journey.
  • Perform paperwork and filing duties, as well as assist in solving operational logistics to ensure a seamless customer experience.
Requirements
  • High school diploma or GED.
  • 3-5 years of administrative assistant/scheduling experience.
  • Comfortable with sales and able to work independently.
  • Adaptive to technology and able to interact effectively with customers and craftsmen.
  • Strong customer service skills and excellent office management skills.
  • Solid typing skills and great multitasking and prioritization skills.
  • Exceptional communication skills and a basic understanding of sales and marketing.
What We Offer
  • Competitive pay ranging from $25-$30 per hour.
  • Health insurance, vacation, and performance bonuses.
  • Cell phone reimbursement, company credit card, and flexible scheduling.
  • Advancement and growth opportunities, regular pay reviews, and a positive work environment.