HVAC Service Coordinator
2 weeks ago
We are seeking a highly skilled HVAC Dispatcher to join our team at LEN THE PLUMBER LLC. As a Dispatcher, you will play a vital role in the success of our HVAC Department, working closely with service technicians to prioritize calls and maximize revenue.
Key Responsibilities:
- Manage the daily schedule of calls, prioritizing urgent and profitable calls to meet departmental budgets
- Update Service Manager with revenue-to-goal throughout the day
- Communicate with customers to keep them informed of their appointment
- Review service calls and customer history to drive revenue
- Reschedule low-priority calls to capture urgent and high-priority calls
Requirements:
- Ability to multi-task with high accuracy and attention to detail
- Mastery of prioritization and task management
- Strong communication skills, written and verbal
- Proficient in Microsoft Suite, including Word, PowerPoint, Excel, and Outlook
- Goal-driven and results-oriented
Benefits:
- Competitive Dental, Vision, and Healthcare Plans
- 401(k) matching
- Short-Term and Long-Term Disability
- Life Insurance
- PTO
- Paid Holidays
- Employee Assistance Program (EAP)
LEN THE PLUMBER LLC is an equal opportunity employer.
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