Field Service Technician

3 weeks ago

Nashua, New Hampshire, United States EnerSys Delaware, Inc. Full time
Job Summary

We are seeking a highly skilled Field Service Technician to join our team at EnerSys Delaware, Inc. As a Field Service Technician, you will be responsible for providing technical support and services to our customers in the assigned area.

Key Responsibilities
  • Provide technical and application support for EnerSys products and services to customers in the assigned area.
  • Travel to customer sites to install, repair, and perform preventative maintenance on customer equipment.
  • Follow all company policies and procedures, including warranty, safety, environmental, OSHA, DOT Hazmat, and ISO9000.
  • Operate material handling equipment per OSHA requirements.
  • Maintain records of performance reports.
  • Develop and conduct training on the safe operations of equipment and demonstrate skills to trainees.
  • Provide a communication link between the customer and the company to ensure effective service is provided.
  • Function without direct supervision.
Requirements
  • 4-6 years of previous customer service experience in field support.
  • Basic knowledge of Microsoft Office and the Internet.
  • Basic mechanical aptitude.
  • Able to read with comprehension and write documents in English.
  • Able to perform basic math.
  • Experience in the Electrical related field.
  • Certificate/Diploma in Mechanical/Electronic/Electrical or related field.
Working Conditions

This position is exposed to harmful materials such as lead/fiberglass products. Precautions are taken by the company/employee to reduce the risk of exposure and ensure everyone's safety.

This position requires working in a plant/warehouse environment.

EnerSys provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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