Field Service Calibration Technician

2 weeks ago

Nashua, New Hampshire, United States LanceSoft Full time
{"Job Title": "Field Service Calibration Technician", "Job Description": "Job Summary

We are seeking a highly skilled Field Service Calibration Technician to join our team at LanceSoft. As a key member of our calibration team, you will be responsible for performing calibration and testing of electronic test and measurement equipment at our client service center or at customer sites.

Key Responsibilities:
  • Perform manual and automated calibration, adjustments, and preventative maintenance of test and measurement equipment.
  • Evaluate test failures and determine if repair or re-alignment is required.
  • Perform calibration and adjustment procedures on client and non-client products.
  • Install software and firmware upgrades, including re-image of customer instruments.
  • Utilize strong computer skills, including automated calibration systems, Microsoft Office, and other applications.
  • Understand and utilize STE, TME, and PC-based calibration software as required.
  • Work and adhere to quality standards for ISO 9001, ANSI/NCSL Z540-3, and ISO/IEC 17025 client quality program.
  • Assist in maintaining the Calibration team's accreditation through participation in proficiency testing, quality measure assurance programs, and applicable training.
  • Use excellent communication and organizational skills to effectively interface with customers and peers.
  • Establish and maintain close communication with customers to ensure optimal performance of customers' and Company test equipment assets.
Requirements:
  • Must have calibration service experience of all types of client and non-client test equipment, including RF/Microwave skills to 50 GHz.
  • Must be able to work with minimal supervision and interface effectively with fellow team members, customers, and management while adhering to the highest standards of business ethics.
  • Must be knowledgeable of current quality standards for ISO 9001, ANSI/NCSL Z540-3, and ISO/IEC 17025.
  • Requires ability and desire to learn system/automated calibration software.
  • Ability to calibrate instruments both manually and using automated test procedures.
  • Must have calibration service experience of all types of client test equipment.
  • Experience using automated calibration software platforms (STE, TME, PC-Based, etc.) a plus.
  • Must have strong verbal and written communication skills to interface with customers and peers.
  • Must be flexible and capable to work in a changing priorities environment to meet strict performance metrics.
  • Understand project timeline, goals, and processes and take the lead to complete those requirements.
  • Be able to interface and take the lead between the customer and client to solve complex project objectives.
  • Excellent troubleshooting and technical skills.
  • Candidates must be in the local area (Nashua, NH) or willing to relocate themselves.
  • Must have ability to lift 50 lbs.
  • Able and willing to work overtime as needed.
  • 5 years of experience required.
  • This position is fully on-site. Remote/Hybrid are not an option for this role."}

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