Field Service Engineer

2 weeks ago

Nashua, New Hampshire, United States Slghtpath Medical Full time
Join Sightpath Medical as a Field Service Engineer

We are seeking a highly skilled and motivated Field Service Engineer to join our team at Sightpath Medical. As a Field Service Engineer, you will be responsible for installing, de-installing, calibrating, and operating transportable lasers and related equipment at customer sites.

Key Responsibilities:
  • Technical Expertise: Ensure all equipment is programmed and calibrated to surgeon specifications prior to surgeries.
  • Surgical Support: Support surgeons during surgery to ensure customer satisfaction.
  • Preventative Maintenance: Perform routine maintenance and repairs to maximize equipment performance and minimize downtime.
  • Troubleshooting: Diagnose and resolve equipment issues efficiently, ensuring seamless surgical procedures.
  • Sterile Technique and Clinical: Adhere to sterile techniques during surgeries to ensure patient safety.
  • Manual Labor: Assist with equipment setup and transport.
  • Other Duties: Flexibility to take on additional responsibilities as required.
Requirements:
  • Technical Degree: Degree in Laser Electro-optics, Biomedical Equipment Technology, Electronics, or a similar field.
  • Hands-On Experience: Proficiency with basic electronics and test equipment. Experience with laser systems is a plus.
  • Adaptable and Travel-Ready: Comfortable with driving to various locations in assigned territory and staying overnight when needed.
  • Driving Record: Able to produce a valid driver's license and pass a Motor Vehicle Report (MVR)/ driving record.
  • Excellent Communicator: Able to build strong relationships quickly with surgeons and their teams.
  • Self-assured: Able to thrive in high-pressure environments with confidence and professionalism.
  • Organized and Detail-Oriented: Skilled at managing equipment and completing administrative tasks required to support assigned territory.

Why Sightpath Medical?

  • Comprehensive Training: Gain hands-on experience with the latest in ophthalmic laser technology.
  • Independent Work Environment: You'll have the autonomy to manage your work effectively while being part of an expert team.
  • Travel: You will have ownership of an assigned territory you will manage with a company-provided vehicle and equipment.
  • Work-life balance: With 8-10 case days per month, enjoy flexibility on non-case days when working from home or while traveling.
  • Medical benefits including health, dental, vision, short/long-term disability, and health savings account.
  • 401(k) plan with employer contribution.
  • Health and Wellness Program to support your well-being.

Physical Demands:

  • Ability to lift up to 100 lbs. and stand for extended periods.

SIGHTPATH is an equal opportunity employer.

In accordance with applicable law, we prohibit discrimination based on race, color, religion, creed, gender, pregnancy or related medical conditions, age (40 and over), national origin or ancestry, physical or mental disability, genetic information or any other consideration protected by federal, state or local laws.

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