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Quality Assurance Associate

2 months ago

Fairmont, West Virginia, United States Food Lion Full time
Job Summary

We are seeking a highly motivated Quality Assurance Associate to join our Retail Operations team at Food Lion. As a Quality Assurance Associate, you will play a critical role in ensuring that our stores maintain the highest standards of quality and cleanliness.

Key Responsibilities
  • Maintain a clean and safe shopping environment for our customers by adhering to our standard practice manual.
  • Minimize shrink through proper utilization of standard practice and identify areas for improvement.
  • Provide excellent customer service by maintaining a positive and enthusiastic attitude.
  • Collaborate with other associates to achieve team goals and objectives.
  • Perform daily cleaning tasks, including sweeping and cleaning floors, and maintaining the store mop room.
  • Identify and report any unsafe conditions that could cause associate or customer accidents.
  • Ensure compliance with local, state, and federal regulations.
  • Participate in ongoing training and development to improve skills and knowledge.
Requirements
  • High school graduate or equivalent preferred.
  • Excellent interpersonal, organizational, communication, and customer service skills.
  • Ability to use technical information to solve problems and learn multiple tasks and technical requirements of the job.
  • Ability to meet the physical requirements of the position, with or without reasonable accommodations.
Working Conditions

The Quality Assurance Associate will work in a fast-paced retail environment, with frequent walking and standing. The associate will be required to lift up to 50 pounds and push/pull up to 75 pounds. The associate will also be required to work in extreme hot/cold temperatures for up to 20 minutes at a time.

Equal Employment Opportunity

Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth, and related conditions), national origin, age, disability, sexual orientation, veteran status, gender identity, or gender expression or any other characteristic protected by law.