Property Claims Adjuster

6 days ago


Colorado Springs, Colorado, United States USAA Full time
About the Role

USAA is seeking an experienced Property Adjuster to join our Catastrophe team. As a Property Adjuster, you will be responsible for investigating, evaluating, negotiating, and settling low to moderate complexity property insurance claims.

Key Responsibilities
  • Proactively manage assigned claims caseload comprised of claims with low to moderate complexity damages.
  • Partner with vendors and internal business partners to facilitate low to moderate complexity claims resolution.
  • Investigate claim damages by conducting research from various sources, including the insured, third parties, and external resources.
  • Determine and negotiate low to moderate complexity claims settlement.
  • Maintain accurate, thorough, and current claim file documentation throughout the claims process.
Requirements
  • High School Diploma or General Equivalency Diploma.
  • 1 year of customer service, military leadership, construction related industry/insurance experience and/or experience handling low complexity property claims.
  • Knowledge of estimating losses using Xactimate or similar tools and platforms.
  • Demonstrated negotiation, investigation, communication, and conflict resolution skills.
  • Working knowledge and understanding of claims contracts as well as application of case law and state laws and regulations.
What We Offer

USAA offers a competitive salary range of $54,940 - $92,720, comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs.

As a Property Adjuster, you will have the opportunity to work in a dynamic and fast-paced environment, with opportunities for professional growth and development.



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