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Customer Service Ambassador
2 months ago
Job Summary:
We are seeking a highly skilled and customer-focused Customer Service Ambassador to join our team at American Leak Detection. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and ensuring that our clients receive the highest level of service.
Key Responsibilities:
- Answering Customer Inquiries: Respond to customer calls, emails, and other inquiries in a timely and professional manner.
- Service Delivery: Coordinate with our technicians to ensure prompt and efficient service delivery to our customers.
- Customer Experience Management: Manage customer expectations and resolve any issues that may arise during the service process.
- Scheduling and Dispatch: Schedule appointments and dispatch our technicians to ensure timely and efficient service delivery.
Requirements:
- Availability: Full-time, 8-hour daytime shift.
- Availability: Generous availability to meet the needs of our customers.
What We Offer:
A competitive salary, comprehensive benefits package, and opportunities for professional growth and development.