Customer Service Ambassador

2 weeks ago


Woodstock, Georgia, United States Bellevue Village at Neese Road Full time

bJobSummary/bbrbrAsakeymemberofourteamatBellevueVillageatNeeseRoad,theCustomerServiceAmbassadorwillberesponsibleforprovidingexceptionalservicetoourresidents,families,andvisitors.Thisrolerequiresawarmandwelcomingdemeanor,withafocusoncreatingapositiveexperienceforallwhointeractwithourcommunity.brbrbKeyResponsibilities/bbrulliProactivelyassistresidents,families,andvisitorswithquestionsorconcerns,ensuringapositiveexperience./liliMonitortheentryarea,greetinganddirectingvisitorsasneeded,andansweringincomingcallsinaprofessionalandrespectfulmanner./liliManagethelobbyexperience,ensuringthedeskandlobbyarecleanandneat,andcreatingacomfortableandinvitingatmosphere./liliSupportthesalesandmarketingteambymanagingtheinquiryprocess,connectingcallersorvisitorstotheappropriateteammember,andfacilitatingtoursofthecommunityasneeded./liliAssistwithresidentdocumentationandfilemaintenance,whilemaintainingconfidentiality./liliPromoteandencourageresidentparticipationinactivities./liliFollowandcommunicatecompanypoliciesandprocedures./li/ulbrbRequirements/bbrulli1-2yearsofexperienceinacustomerserviceorreceptionistrole./liliHighSchoolDiplomarequired./liliAbilitytocommunicateeffectivelywithresidents,families,staff,vendors,andthegeneralpublic./liliStrongproblem-solvingskills,organizationalskills,andattentiontodetail./liliProficiencyinwordprocessing,spreadsheets,andemail./li/ulbrbAboutUs/bbrBellevueVillageatNeeseRoadisacommunitythatvaluespersonalandprofessionalgrowth.Westrivetocreateapositiveimpactinthelivesofourteammembers,partners,andresidents.Ifyouareamotivatedandcustomer-focusedindividualwhoispassionateaboutdeliveringexceptionalservice,weencourageyoutoapplyforthisexcitingopportunity.



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