Customer Service Representative

6 days ago

Woodstock, Georgia, United States Clint Smith - State Farm Agent Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our State Farm Agent team, you will play a vital role in delivering exceptional customer experiences and driving the growth of our insurance agency.

Key Responsibilities
  • Establish Customer Relationships: Build and maintain strong relationships with our customers, providing personalized service and support to meet their needs.
  • Provide Exceptional Customer Service: Respond to customer inquiries, resolve issues, and provide accurate and timely information about insurance products and services.
  • Drive Sales and Growth: Utilize sales activities and strategies to educate customers about insurance options, promote our products, and drive business growth.
  • Collaborate with Team Members: Work closely with other agency team members to ensure seamless communication and coordination, providing a positive experience for our customers.
Requirements
  • Insurance License: Commitment to obtaining an insurance license as a condition of employment.
  • Customer Focus: Ability to effectively relate to customers, answer their questions, and anticipate their needs.
  • Excellent Communication Skills: Strong communication skills to assist customers and coordinate with team members.
  • Problem-Solving: Proactive approach to problem-solving and finding solutions to customer issues.
Benefits
  • Competitive Salary and Commission: Earn a competitive salary plus commission/bonus for meeting sales targets.
  • Growth Opportunities: Potential for advancement within our agency, with opportunities for professional growth and development.
  • Paid Time Off: Enjoy paid vacation and personal/sick days, as well as other benefits.
  • Valuable Career Experience: Gain valuable experience in the insurance industry, with opportunities to develop new skills and expertise.

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