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Logistics and Operations Coordinator

2 months ago

New York, New York, United States Gesture Full time
About Gesture

Gestures is a leading e-commerce and logistics-delivery technology driven company, known for its innovation, global reach, and impact on how people demonstrate a sense of appreciation and gratitude towards one another.

Job Summary

We are seeking a motivated and detail-oriented Logistics and Operations Intern to join our team. This internship offers hands-on experience in supply chain logistics, with a special focus on managing last-mile deliveries, some human resource responsibilities, customer experience, and other operational related cross department duties.

Key Responsibilities
  • Collaborate with Logistics Partners: Learn how to work with logistics partners and couriers to prioritize and track deliveries.
  • Delivery Progress Monitoring: Monitor delivery progress and address any issues that may arise.
  • Order Processing: Learn how to assist in the efficient processing of orders, from order entry to fulfillment.
  • Expedited Orders: Expedite orders as needed to meet tight delivery deadlines.
  • Logistics Reporting: Learn how to generate reports and provide insights to enhance logistics efficiency.
  • Last-Mile Order Management: Assist in managing and expediting last-mile orders to ensure on-time delivery.
  • Customer Communication: Learn to communicate with customers regarding order status, tracking information, and any delivery delays.
  • Logistics Data Analysis: Assist in analyzing logistics data to identify opportunities for process improvement, cost reduction, and delivery optimization.
Requirements
  • A sincere interest and curiosity on how delivery processes operate.
  • Strong organizational skills with meticulous attention to detail.
  • Effective communication skills and the ability to thrive in a fast-paced, customer-focused environment.
  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
  • Enthusiasm for problem-solving and adaptability in a dynamic logistics environment.
  • Currently enrolled in a Bachelor's or Master's degree program in Supply Chain Management, Logistics, Business Administration, or a related field.
  • Previous coursework or experience in supply chain and logistics is a plus.
Benefits
  • Gain practical experience in a dynamic and innovative tech company.
  • Work closely with experienced professionals and industry leaders.
  • Engage in company-wide events, networking opportunities, and skill development workshops.
  • Receive mentorship and guidance to enhance your professional growth.
  • Flexible work hours to accommodate academic commitments.
  • Educational credit available.