Program Manager

1 week ago

Everett, Washington, United States Cocoon House Full time
Job Title: Navigation Program Manager

Cocoon House is seeking a highly skilled and compassionate Navigation Program Manager to support our Navigation program, working with young adults ages 18-24 to prevent and resolve homelessness.

Key Responsibilities:
  • Lead the Coordinated Entry team and maintain a small caseload of young adults while monitoring and ensuring the appropriate use of client flex funds.
  • Oversee all program elements, including eligibility and funder requirements, accurate and complete documentation, data completion, reporting, and staff support.
  • Coordinate with program staff and agency leadership to ensure accurate and grant-eligible distribution of funds.
  • Support staff through challenging situations and help identify and implement creative resolutions to homelessness.
Requirements:
  • High School Diploma or GED required with a minimum of one year working directly with young adults experiencing homelessness or any combination of experience and education that support the needs of the position.
  • Preference will be given to candidates with lived experience.
  • Strong and effective communication skills to foster open, trusting relationships with clients served as well as other Cocoon House staff, service partners, and donors at all levels.
  • Must be proficient in crisis intervention/de-escalation to provide proper care to youth and young adults who are experiencing trauma or are in crisis.
Benefits:
  • Medical, Dental, and Vision health options with employer contribution
  • 403(b) retirement plan with agency match
  • 21 days PTO accrual in first year
  • 10 agency-recognized holidays
  • Paid training & testing: CPR/first aid, food handler's permit, blood borne pathogens, abuse awareness, TB testing, and additional in-depth practical trainings

Cocoon House is committed to continually growing in our equity, diversity, and inclusion journey, and candidates with lived experience or identify as BIPOC and/or LGBTQ+ are strongly encouraged to apply. We will also provide reasonable accommodation to qualified persons with disabilities upon request.

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