Lead Operations Coordinator
2 weeks ago
Position Overview:
We are seeking a dedicated Lead Operations Coordinator to ensure the continued delivery of exceptional experiences for all associated with the Dharmakaya Center for Wellbeing.
About the Center:
Established to promote physical and emotional wellness through a variety of programs rooted in ancient wisdom practices, the Center is a unique environment that merges business acumen with spiritual values.
Key Responsibilities:
- Oversee daily operations in a vibrant start-up atmosphere.
- Contribute significantly to positioning the Center as a leading facility in its field.
- Foster a welcoming and respectful environment for guests, staff, volunteers, and the broader community.
- Collaborate closely with the Executive Director to manage all Center activities, including guest services, volunteer programs, retreat implementation, personnel management, housekeeping, and administrative tasks.
Reporting Structure:
- Reports to: Executive Director
- Direct Reports: Guest Services Personnel and Volunteer Staff
Essential Duties:
- Host programs and manage guest interactions as needed.
- Implement policies and objectives approved by the Board of Directors.
- Maintain high standards in administrative operations and procedures.
- Ensure a thorough understanding of the Center's systems and safety protocols.
- Provide leadership through effective goal setting, delegation, and communication.
- Train and manage direct reports and volunteers to enhance operational efficiency.
- Address inquiries and sensitive situations promptly and professionally.
- Continuously assess guest experience areas and collaborate with department leaders to enhance service quality.
- Ensure compliance with legal and regulatory requirements.
- Manage budgetary constraints and maintain supply levels.
Qualifications:
- Demonstrated integrity and transparent leadership.
- A positive, resilient, and mission-driven attitude.
- Respect for diverse spiritual and cultural traditions.
- A minimum of five years in management or supervisory roles, balancing operational needs with employee engagement.
- Ability to adapt and thrive in a changing environment.
- Strong communication skills, both written and verbal.
- Experience in creating high standards for guest satisfaction, preferably in hospitality settings.
- Bachelor's degree or equivalent experience preferred.
Compensation and Benefits:
- Competitive salary starting from $55,000 per year.
- Health insurance and paid time off.
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