Customer Service Representative

1 week ago

Richmond, California, United States White Lodging Full time
Job Title: Front Desk Agent

About the Job: We're seeking a friendly and efficient Front Desk Agent to provide exceptional service to our guests. As a key member of our front desk team, you'll be responsible for ensuring seamless check-in and check-out experiences, addressing guest concerns, and maintaining a clean and welcoming lobby area.

The Role:

  • Provide top-notch customer service to guests, exceeding their expectations at every touchpoint.
  • Process guest arrivals and departures efficiently, handling all necessary paperwork and transactions accurately.
  • Maintain thorough knowledge of hotel services, amenities, room rates, and surrounding areas to effectively assist guests.
  • Contribute to maintaining a clean and organized lobby and entrance area, adhering to high standards of tidiness and presentation.
  • Ensure the confidentiality and security of guest information, upholding the highest standards of data protection.
  • Respond promptly and professionally to guest inquiries and resolve any issues or complaints in a fair and timely manner.

Requirements:

  • Demonstrate excellent communication and interpersonal skills, with the ability to build rapport with guests from diverse backgrounds.
  • Show a genuine passion for delivering exceptional customer service, going above and beyond to meet guest needs.
  • Be adaptable and flexible, responding effectively to changing situations and priorities.
  • Display an outgoing personality with a positive attitude, contributing to a welcoming and inclusive environment.
  • Possess previous hospitality experience, although not required, as prior experience will be beneficial in this role.
  • Be able to stand and move at a fast pace for extended periods, working long hours as needed based on business demands, including weekends and holidays.

Benefits:

  • Comprehensive medical, dental, and vision insurance plans.
  • Vacation and paid time off (PTO) programs.
  • Wellness benefits, including complimentary counseling sessions and virtual doctor visits.
  • DailyPay option, allowing employees to choose when they receive their paycheck.
  • Tuition reimbursement program.
  • Discounts on hotel rooms, dining, and entertainment experiences.
  • A 401(k) savings plan.

About White Lodging: We are an equal opportunity employer, committed to creating an inclusive environment that values diversity and promotes growth opportunities for all associates. With a focus on providing exceptional guest experiences, we strive to make a lasting impact on the communities we serve.

  • Customer Service Representative

    1 week ago

    Richmond, California, United States Total Wine & More Full time

    **Job Overview**We are looking for a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Total Wine & More. In this role, you will be responsible for delivering exceptional customer service and driving sales growth through effective communication and product knowledge.The ideal candidate will have a...

  • Retail Customer Service Representative

    2 days ago

    Richmond, California, United States Food Lion Full time

    Are you passionate about delivering top-notch customer service? Do you thrive in a fast-paced retail environment? As a Retail Customer Service Representative at Food Lion, you'll play a crucial role in ensuring customers have an excellent shopping experience. Key responsibilities include:Key ResponsibilitiesFoster strong relationships with customers to...

  • Customer Service Representative

    1 week ago

    Richmond, California, United States Qualified Staffing Full time

    Job Title: Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Qualified Staffing. As a key member of our customer service team, you will play a vital role in ensuring customer satisfaction and driving sales initiatives.Job Summary:The Customer Service Representative will be responsible for managing...

  • Customer Service Representative

    1 week ago

    Richmond, California, United States Spirit Halloween Full time

    Sales Floor Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our Sales Floor team as a Sales Associate at Spirit Halloween. In this role, you will provide exceptional customer service, demonstrate knowledge of store products, and drive sales through suggestive selling techniques.Key Features:- Estimated...

  • Customer Service Representative Position in Richmond

    6 days ago

    Richmond, California, United States CRG Full time

    About the RoleWe are seeking an exceptional Customer Service Representative to join our team in Richmond, Virginia. As a key member of our customer-facing team, you will be responsible for delivering outstanding service to our customers, ensuring their needs are met and exceeded.ResponsibilitiesProvide top-notch customer support via phone and email,...

  • Customer Service Representative

    7 days ago

    Richmond, California, United States YMCA of Greater Richmond Full time

    We are seeking a part-time Customer Service Representative to provide quality service to our members and prospective members. This position starts at $12 per hour.About the RoleResponsibilities include answering phones, greeting members, processing memberships, and completing program registrations.RequirementsExcellent customer service skillsStrong computer...

  • Customer Service Representative

    7 days ago

    Richmond, California, United States PURIFY Full time

    Purify, a leading provider of high-quality infrared saunas, is seeking a skilled Customer Service Representative to join our team.Job OverviewThis role is ideal for individuals passionate about delivering exceptional customer experiences and promoting the benefits of infrared sauna therapy.We offer a competitive salary range of $18-$22 per hour, depending on...

  • Logistics Customer Service Representative for Overnights

    7 days ago

    Richmond, California, United States RemX Full time

    Job OverviewWe are seeking a skilled Logistics Customer Service Representative to join our team at RemX in Richmond, VA.This is a great opportunity to work with a leading freight forwarder and contribute to the success of our customers.Key Responsibilities:Update shipment notes with current status via tracking, tracing, and monitoring.Data entry of customer...

  • Customer Service Representative: Corporate Office Role

    1 week ago

    Richmond, California, United States LHH Recruitment Solutions Full time

    We are seeking a dedicated Customer Service Representative to join our corporate office in Richmond, CA. As a key member of our team, you will provide exceptional customer service to clients both in person and over the phone.Key Responsibilities:Customer Service: Provide top-notch customer service to clients, ensuring their needs are met and...

  • Customer Service Representative

    6 days ago

    Richmond, California, United States Ace Cash Express Full time

    Key Responsibilities:Educate customers on products and servicesListen to customer needs and provide solutionsMaintain store security and integrityProcess transactions and manage cash handlingWhat We Offer:Flexible schedules to fit your needsOngoing training and development opportunitiesSales incentives and recognition programsCareer advancement...

  • Healthcare Customer Service Representative

    5 days ago

    Richmond, California, United States Insight Global Full time

    Overview of the RoleWe are seeking an experienced and skilled Healthcare Customer Service Representative to join our team at Insight Global. This role involves assisting members with inquiries related to their insurance plans, eligibility, benefits, and claims.

  • Customer Experience Representative

    2 weeks ago

    Richmond, California, United States Asbury Automotive Group Full time

    Job OverviewWe are seeking a highly skilled Customer Experience Representative to join our team at Asbury Automotive Group in Richmond, VA. This is an exciting opportunity to work with a dynamic and innovative company that is redefining the traditional dealership model.About the RoleThe successful candidate will be responsible for managing large volumes of...

  • Customer Experience Representative

    1 week ago

    Richmond, California, United States Dave & Buster Full time

    About UsDave & Buster's is a unique entertainment destination where every day is different. We're a fast-paced environment with flexible schedules that can accommodate school or other jobs. Our coworkers are amazing, and we're proud to offer an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES, and more.Role...

  • Customer Service Representative

    1 week ago

    Richmond, California, United States Qualified Staffing Full time

    About the RoleAt Qualified Staffing, we're seeking a Customer Service Representative to join our team in Richmond, VA. As a key member of our customer-facing department, you'll play a crucial role in ensuring exceptional customer experiences.Salary and BenefitsThe starting hourly rate for this position is $17, with opportunities for growth based on...

  • Sales Associate

    1 month ago

    Richmond, California, United States Food Lion Full time

    Job Summary: As a Cashier at Food Lion, you will provide fast, easy, flexible, and friendly service to customers through the achievement of Food Lion customer service standards. You will be responsible for assisting management in maintaining standards according to the Front End Standard Practice Manual. Your role will also involve assisting the department in...

  • Airline Ground Service Representative

    2 days ago

    Richmond, California, United States Piedmont Airlines, Inc Full time

    Piedmont Airlines, Inc. is seeking a motivated and reliable professional to join our team as an Airline Ground Service Representative in our Ground Handling Department.The primary responsibility of the position is baggage handling and servicing aircraft in a fast-paced outdoor airport environment. Ground Service Representatives are expected to keep both...

  • Customer Service Ambassador for Trades Industry

    2 days ago

    Richmond, California, United States Qualified Staffing Full time

    We are seeking a highly skilled Customer Service Representative to join our team at Qualified Staffing. As a key member of our organization, you will play a vital role in delivering exceptional customer experiences and driving sales initiatives.About the RoleThis is a full-time position located in Richmond, VA, with a starting salary of $17 per hour (based...

  • Customer Service Representative

    1 week ago

    Richmond, California, United States Mango Salon Full time

    Estimated SalaryWe offer a competitive salary of $40,000 - $55,000 per year, based on experience and qualifications. Our comprehensive benefits package includes medical, dental, vision, paid time off, profit sharing retirement plan, and discounts on services and products.

  • Customer Service Representative

    4 weeks ago

    Richmond, California, United States Target Full time

    At Target, a Guest Advocate is the face of our brand, creating a welcoming environment for every guest. Key responsibilities include:Greeting and engaging with guests to build connections and drive sales growthProviding assistance with self-checkout and ensuring efficient item scanning and baggingMaintaining a clean and organized store environment, adhering...

  • Customer Service Representative

    4 days ago

    Richmond, California, United States Dave & Buster Full time

    Job OverviewDave & Buster's is a unique entertainment destination where every day is different. As a Member of our Team, you will have the opportunity to serve hundreds of Guests with flexible schedules that can accommodate school or other jobs. Our Team Members are awesome and we foster a cooperative and harmonious working climate that promotes maximum...