Receptionist
2 months ago
Job Summary:
Mayer Brown is seeking a highly skilled and organized Receptionist to join our team in San Francisco. As the first point of contact for clients, visitors, and colleagues, this role requires exceptional communication skills, a professional demeanor, and the ability to manage multiple tasks efficiently.
Key Responsibilities:
- Client Interaction:
- Greet guests, vendors, job applicants, and other visitors in a welcoming and professional manner.
- Direct guests to appropriate meeting rooms and provide refreshments as needed.
- Offer assistance, information, and updates to make clients' wait comfortable and pleasant.
- Maintain a tidy and presentable reception area.
- Administrative Support:
- Ensure all client and visitor information is accurately logged in the visitor log.
- Perform clerical duties, handle incoming and outgoing correspondence, and order office supplies as needed.
- Create and distribute local office daily and monthly newsletters.
- Schedule and confirm appointments, meetings, and consultations for clients with attorneys.
- Schedule and monitor conference room bookings.
- Send communication on internal office visitors weekly.
- Support team members with administrative tasks as needed.
- Process administrative invoices and submit rush remote check requests.
- Place work orders and maintenance orders with the landlord via portal.
- Communication and Coordination:
- Utilize the Cisco phone system to answer telephones and direct calls to the appropriate recipient.
- Answer, screen, and forward incoming phone calls while providing basic information when needed.
- Relay messages accurately and promptly to appropriate staff members.
- Notify the Office Services and/or Recruiting/HR Department when a visitor has arrived.
- Coordinate conference room and visiting attorney offices, including reserving rooms, gathering and relaying information to respective departments, and confirming bookings, including catering needs and special requirements.
- Perform other duties as assigned or required to meet Firm goals and objectives.
Requirements:
- Education/Training/Certifications:
- High School Diploma or equivalent required.
- Professional Experience:
- Two years of receptionist experience in a large firm.
- Technical Skills:
- Previous switchboard experience for a large organization.
- Computer experience required, including Microsoft Word, Outlook, and Excel.
- Performance Traits:
- Strong written and verbal communication skills, able to communicate effectively and in a professional manner with all levels of the Firm and outside vendors.
- Good customer service skills, including listening, telephone, and follow-up.
- Ability to operate office equipment, including copiers, printers, and personal computers.
- Ability to work in a diverse team environment and effectively support the demanding needs of the Firm.
- Ability to work under pressure, meet deadlines with shifting priorities.
- Strong customer service skills, able to anticipate needs.
- Strong attention to detail, organizational skills, and the ability to handle multiple projects.
- Maintains confidentiality and exercises discretion.
- Exercises solid strategic thinking and problem-solving skills.
- Must be a self-starter with a high level of initiative.
Physical Requirements:
- Able to sit for long periods of time.
- Minimal lifting up to 20 pounds.
Compensation:
The typical pay scale for this position in San Francisco is between $52,700 and $60,600, although the actual wage or salary could be lower or higher based on the candidate's education, experience, skills, and internal pay alignment.
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