Bilingual Receptionist

5 days ago

San Francisco, California, United States Asian Pacific Islander Legal Outreach Full time
About Asian Pacific Islander Legal Outreach

API Legal Outreach is a leading social justice legal organization dedicated to serving the Asian/Pacific Islander, Latinx, and immigrant communities of the Greater Bay Area and the Central Valley. Our mission is to provide culturally competent and linguistically appropriate direct services to marginalized segments of our community, including low-income women, seniors, immigrants, and youth.

Job Overview

The Receptionist will play a critical role in supporting the Office Administrator and providing exceptional service to clients, vendors, and guests. This role is based in our San Francisco office, with a work schedule of Monday-Friday during business hours and may have additional responsibilities linked to our East Bay office.

Key Responsibilities:
  • Provide full range of legal clerical and support services to attorneys and other staff.
  • Provide telephone and client reception services, including answering and screening calls, retrieving messages, and forwarding messages.
  • Open and close the office.
  • Maintain client files, casework, reporting, and database systems.
  • Provide written and oral translation.
  • Data entry and general office equipment maintenance.
  • Support with facility management related functions, including waste management, office organization, and other projects as needed.
  • Support with IT-related initiatives as needed.
  • Other office-related duties.
Requirements:
  • High school degree.
  • At least 2 years of successful work experience with secretarial, office support, and/or receptionist duties in a legal office, human services agency, or equivalent setting.
  • Ability to interpret and translate in Chinese.
  • Demonstrated commitment to serving disadvantaged persons in communities of color.
  • Ability to manage and respond appropriately to high levels of telephone traffic.
  • General knowledge of office administrative operations and equipment.
  • Ability to communicate well orally and in writing, effectively manage time, handle critical information, work independently, plan and implement office objectives, and work well in a team-oriented, multicultural work environment.
  • High degree of interpersonal skills in interacting with staff, clients, and the public.
Benefits:
  • Pre-tax 403(b) retirement plan with employer matching funds.
  • 14 paid holidays, including a floating holiday.
  • PTO, sick leave.
  • 100% employer-paid options for medical, dental, and vision plans.
  • Pre-tax Flexible Spending Accounts.
How to Apply:

Please click on the links below to apply and send your cover letter and resume with three professional references. In the subject line, please write Receptionist. In your cover letter, please address the following questions: Why did you apply to APILO? How does the mission inspire you? How does your background and experience support APILO's work?

API Legal Outreach is an equal opportunity employer to all, regardless of age, ancestry, color, disability, exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex, and sexual orientation.

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