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Customer Service Representative

1 month ago

Pewaukee, Wisconsin, United States Total Tool Supply, Inc. Full time

About the Role:

We are seeking a highly motivated Customer Service Representative to join our team at Total Tool Supply, Inc. As a Customer Service Representative, you will be responsible for providing exceptional customer service to internal and external customers, primarily in the electrical, mechanical, and construction industry.

Key Responsibilities:

  • Build and maintain exceptional relationships with all customers.
  • Provide each customer with knowledgeable assistance.
  • Process quotes and orders for customers.
  • Work in coordination with Outside Sales to streamline the customer experience.
  • Engage in ongoing training sessions, staying up to date on new and current products, services, and industry trends.

Requirements:

  • Hardworking, Humble, and Hungry.
  • Minimum of 2 years of previous customer service experience - with the desire to grow into a sales role.
  • A desire to grow your career with an industry-leading company.
  • Highly motivated.
  • Detail-oriented.
  • Ability to thrive in a team environment.
  • Strong computer skills and ability to learn new software.

Physical Requirements:

  • Ability to stand on a hard surface for extended periods of times.
  • Ability to lift 50lbs on a daily basis.

About Total Tool Supply, Inc.:

Total Tool Supply, Inc. is a leading provider of tools and equipment to the electrical, mechanical, and construction industries. We offer a competitive pay and benefits package, as well as opportunities for career growth and development.