Patient Relations Coordinator
2 weeks ago
We are seeking a highly skilled Patient Relations Coordinator to join our team at Trios Health. As a Patient Relations Coordinator, you will play a vital role in ensuring exceptional patient experiences and maintaining a positive reputation for our healthcare system.
Key Responsibilities- Provide exceptional customer service to patients and families, responding to their needs and concerns in a timely and professional manner.
- Manage patient flow and communication, ensuring that patients are informed and engaged throughout their care journey.
- Collaborate with clinical staff to resolve patient complaints and concerns, promoting a culture of patient-centered care.
- Maintain accurate and up-to-date patient records, ensuring compliance with regulatory requirements.
- Develop and implement strategies to improve patient satisfaction and engagement, leveraging data and feedback to inform decision-making.
- High School Diploma or Equivalent
- Associate's degree preferred
Trios Health is a 111-bed hospital located in Kennewick, WA, and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier. We are dedicated to providing exceptional patient care and promoting a culture of compassion and respect.
We are an Equal Opportunity Employer and are committed to diversity, equity, and inclusion in the workplace.
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