Customer Service Representative

2 weeks ago


Alamo, California, United States SilverLion Inc Full time
Job Title: Customer Service Technical Support

About the Role:

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Technical Support representative. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.

Key Responsibilities:

  • Provide telephone support and advice to new and existing customers
  • Assist with the installation/configuration of devices and resolve technical issues
  • Work collaboratively with our team to ensure seamless customer experience


What We Offer:

We offer a dynamic and supportive work environment, with opportunities for growth and development. Our team is committed to delivering exceptional customer service, and we are looking for someone who shares our passion and values.

Requirements:

To be successful in this role, you will need to have excellent communication and problem-solving skills, as well as the ability to work effectively in a team. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.

Working Hours:

The working hours for this role are from Monday to Friday, in a 2-shift system, between 8:00 am and 8:00 pm. We offer a flexible and supportive work environment, with opportunities for growth and development.

Why Join Us:

At SilverLion Inc, we are committed to delivering exceptional customer service and creating a positive work environment. We offer a range of benefits and perks, including comprehensive training, free drinks, and free parking. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.

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