Customer Service Representative
5 days ago
About the Role:
We are seeking a highly skilled and customer-focused individual to join our team at SilverLion Inc as a Customer Service Representative for Technical Support. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our clients via telephone and other communication channels.
Key Responsibilities:
- Provide telephone advice and support to new and existing customers
- Assist with the installation and configuration of devices
- Resolve technical issues and provide solutions to customers
- Work collaboratively with internal teams to resolve customer issues
Working Hours:
The working hours for this role are from Monday to Friday, in a 2-shift system, between 8:00 am and 8:00 pm.
Work Environment:
Our office is designed to provide a comfortable and productive work environment, with teams working in pairs or threes. This setup allows for effective collaboration and minimizes distractions.
What We Offer:
- Permanent employment with SilverLion Inc
- A great working atmosphere and culture
- A secure and modern workplace
- Comprehensive training and development opportunities
- Free drinks and parking
- Flat hierarchies and individual development opportunities
Requirements:
To be successful in this role, you will need to possess excellent communication and problem-solving skills, as well as the ability to work effectively in a team environment.
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