Customer Service Specialist

5 days ago


Miami, United States San Francisco Art Institute Full time

At Saks Fifth Avenue, we are seeking a skilled Customer Service Specialist to join our team as a Beauty Advisor. This role is an exciting opportunity to provide exceptional customer service, drive sales growth, and build strong relationships with clients.

About the Role:

  • We are looking for a highly motivated individual with excellent interpersonal skills to work in a fast-paced, dynamic environment.
  • You will be responsible for providing outstanding customer service, building individual and vendor line sales volumes, and establishing new accounts.
  • Maintaining a consistent high level of customer service by creating and developing excellent customer relationships as the brand expert and department representative.

Your Key Responsibilities:

  1. Focus on achieving and exceeding individual and vendor line sales goals, event sales goals, and department daily monthly sales goals.
  2. Maintain a positive image as a liaison between Saks Fifth Avenue and your designated Account Executive.
  3. Utilize Saks Fifth Avenue's online clienteling resource tool to record and maintain client information and preferences to drive your business.
  4. Foster a culture of teamwork and collaboration to achieve business objectives.

Becoming Part of Our Team:

  • We offer a competitive salary range of $19.50-$25.00 per hour, commensurate with experience.
  • A comprehensive benefits package including medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and additional voluntary benefits.
  • Opportunities for career advancement and professional growth within the company.

EEO Statement:

Saks Fifth Avenue is an equal employment opportunity employer and welcomes all applicants for this position. We comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.



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