Front Desk Representative

2 days ago


Tucson, Arizona, United States Hacienda Del Sol Resort Full time

Hacienda Del Sol Resort is a luxury resort located at the foothills of the Catalina Mountains in Tucson, Arizona.

We are seeking a Front Desk Agent to provide excellent customer service while greeting guests, performing check-ins and check-outs, and responding to guest inquiries.

The ideal candidate will be knowledgeable about the resort's services, activities, and amenities to provide guests with answers to questions and resolutions to problems.

This is a full-time, hourly position with an attractive compensation package that includes a percentage of service charges.

Responsibilities:

  • Greet guests upon arrival and provide instructions for check-in
  • Ensure proper completion of registration paperwork
  • Perform check-ins and check-outs for guests
  • Handle customer inquiries regarding hotel services, activities, and amenities in a timely and efficient manner
  • Accept and process payments for guest stays
  • Respond to and resolve complaints and inquiries received from guests
  • Monitor guest requests for housekeeping and maintenance services
  • Maintain a clean and organized front desk area
  • Monitor front desk supplies and alert staff for restocking
  • Ensure proper security procedures are in place by adhering to safety rules
  • Maintain commonplace areas like the lobby and ensure safety and cleanliness

Requirements:

  • Previous experience and knowledge working with hotel systems preferred
  • Excellent customer service and communication skills
  • Possess strong problem-solving and multitasking skills
  • Ability to work in a fast-paced environment
  • Ability to stand for long periods of time
  • Basic knowledge of computers and computer systems
  • Understand that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts

EEOC statement:

Hacienda Del Sol Resort is an Equal Opportunity Employer that does not discriminate on the basis of age, sex, race, color, national origin, religion, disability, or any other characteristic protected under state, federal, or local laws.



  • Tucson, Arizona, United States Wyndham Westward Look Grand R&Spa Full time

    Job Summary:We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Wyndham Westward Look Grand R&Spa. As a Front Desk Agent, you will be responsible for providing exceptional guest service, registering guests, and ensuring a seamless stay experience.Responsibilities:Guest Registration: Register guests in a friendly and...


  • Tucson, Arizona, United States Wyndham Westward Look Grand R&Spa Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Wyndham Westward Look Grand R&Spa. As a Front Desk Agent, you will be responsible for providing exceptional guest service, registering guests, and ensuring a seamless stay experience.Responsibilities:Guest Registration: Register guests in a friendly and...


  • Tucson, Arizona, United States Courtyard Tucson Airport Full time

    Job Summary:We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Courtyard Tucson Airport. As a Front Desk Agent, you will be responsible for providing exceptional guest service, registering guests, and ensuring a seamless stay experience.Key Responsibilities:Register guests and process check-ins and check-outs in a...


  • Tucson, Arizona, United States Remington Full time

    Job Title: Front Desk AgentWe are seeking a highly motivated and customer-focused Front Desk Agent to join our team at Remington. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless check-in and check-out experience.Key Responsibilities:Check guests in...


  • Tucson, Arizona, United States Prism Hospitality, LP Full time

    ### Job Title: Part-Time Front Desk Agent ### Job Summary: We are seeking a highly skilled and customer-focused Part-Time Front Desk Agent to join our team at Prism Hospitality, LP. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience. ### Key...


  • Tucson, Arizona, United States Aimbridge Hospitality Full time

    Front Desk Agent Job DescriptionWe are seeking a skilled and friendly Front Desk Agent to join our team at Aimbridge Hospitality. As a Front Desk Agent, you will be responsible for providing exceptional guest service, registering guests, and ensuring a smooth stay experience.Key Responsibilities:Greet and register guests in a professional and welcoming...


  • Tucson, Arizona, United States HYATT Hotels Full time

    Overview:Miraval is seeking a skilled Front Desk Agent to provide exceptional guest experiences and create lasting impressions. As a key member of our hospitality team, you will be responsible for registering guests, communicating hotel services and promotions, and ensuring seamless interactions with our valued customers.Responsibilities:• Process guest...


  • Tucson, Arizona, United States Hacienda Del Sol Resort Full time

    Job Summary:The Front Desk Agent at Hacienda Del Sol Resort is responsible for providing exceptional customer service while greeting guests, processing check-ins and check-outs, and addressing guest inquiries.Key Responsibilities:Greet guests upon arrival and provide clear instructions for check-inEnsure accurate completion of registration paperworkPerform...


  • Tucson, Arizona, United States Marriott Full time

    Job SummaryWe are seeking a skilled and enthusiastic Front Desk Agent to join our team at JW Marriott Tucson Starr Pass Resort & Spa. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a smooth and memorable experience for all.Key ResponsibilitiesProcess guest...


  • Tucson, Arizona, United States Remington Full time

    Job DescriptionWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at The Leo Kent. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless experience for all visitors.Key Responsibilities:Provide warm and welcoming...


  • Tucson, Arizona, United States Hacienda Del Sol Resort Full time

    Hacienda Del Sol Resort is a luxury resort located at the foothills of the Catalina Mountains in Tucson, Arizona.We are seeking a Front Desk Agent to provide exceptional customer service to our guests.The ideal candidate will be knowledgeable about our resort's services, activities, and amenities, and will be able to provide guests with answers to questions...


  • Tucson, Arizona, United States HYATT Hotels Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Miraval. As the face of our resort, you will be responsible for providing exceptional guest service and ensuring a seamless registration process.Key ResponsibilitiesProcess guest registrations and communicate hotel services and promotionsRespond to guest...


  • Tucson, Arizona, United States Miraval Arizona Resort and Spa Full time

    Experience the Art of HospitalityAt Miraval Arizona Resort and Spa, we're passionate about creating unforgettable experiences for our guests. As a Front Desk Agent, you'll play a vital role in setting the tone for their stay, providing exceptional service and ensuring every interaction is a memorable one.Key Responsibilities:Process guest registrations and...


  • Tucson, Arizona, United States Aimbridge Hospitality Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Courtyard Tucson Airport hotel. As a key member of our front office team, you will be responsible for providing exceptional guest service, handling reservations, and ensuring a seamless check-in and check-out experience for our...


  • Tucson, Arizona, United States free-classifieds-usa Full time

    Front Desk Agent - OvernightWe are seeking a skilled and friendly Front Desk Agent to join our team at the JW Marriott Tucson Starr Pass Resort & Spa.Responsibilities:Provide exceptional guest service and create a memorable experience for our guests.Process operational needs, address guest requests, and complete reports in a timely and efficient manner.Take...


  • Tucson, Arizona, United States Texas Western Hospitality Group Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Texas Western Hospitality Group. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, handling reservations, and ensuring a smooth and enjoyable stay.Key Responsibilities:Guest Services: Greet and register guests in...


  • Tucson, Arizona, United States Miraval Arizona Resort and Spa Full time

    About Miraval Arizona Resort and SpaWe're a community that values individuality, authenticity, and creativity. Our culture is built on the principles of balance, harmony, and growth.Job SummaryWe're seeking a Front Desk Agent to join our team. As the face of Miraval, you'll be responsible for creating a warm and welcoming experience for our guests. Your...


  • Tucson, Arizona, United States HYATT Hotels Full time

    Front Desk AgentAt Miraval, we foster a culture of individuality, authenticity, and creativity. Our team members embody the power of mindfulness, inspiring profound transformations in people's lives. Our balanced approach to work and life is rooted in harmony, inspiring us to strive for equilibrium in all aspects of our being.Our Comprehensive Benefits...


  • Tucson, Arizona, United States Texas Western Hospitality Group Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Residence Inn Tucson Airport. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay is comfortable and enjoyable.Key ResponsibilitiesRegister guests into the hotel in a prompt and courteous...


  • Tucson, Arizona, United States Marriott International Inc Full time

    Job SummaryAs a Front Desk Agent at Marriott International Inc, you will be responsible for delivering exceptional guest experiences and ensuring a smooth check-in and check-out process. You will be the face of our hotel, providing warm and welcoming service to our guests, and ensuring that their stay with us is memorable and unique.Key...