Front Desk Associate

3 weeks ago


Anoka, Minnesota, United States Massage Envy Full time
About the Role

We are seeking a highly motivated and customer-focused Front Desk Associate to join our team at Massage Envy Blaine. As a key member of our front desk team, you will be responsible for providing exceptional customer service, promoting our services, and driving member retention.

Key Responsibilities
  • Provide outstanding customer service by greeting clients, scheduling services, and addressing questions and concerns.
  • Promote the value of total body care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, and encouraging home-care retail purchases.
  • Drive member retention through outreach via phone and email to current members.
  • Uphold the Massage Envy core values of optimism, gratitude, excellence, consistency, and empathy.
What We Offer
  • A competitive hourly rate of $17/hour, with opportunities for commission and bonuses.
  • A comprehensive benefits package, including employer-paid health care, AFLAC, dental, and discounts on retail and services.
  • Training and development opportunities to help you grow and refine your sales and customer service skills.
Requirements
  • High school diploma or equivalent required.
  • Previous retail or sales experience preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work well in a fast-paced environment and prioritize tasks effectively.
What We're Looking For

We're looking for a team player who is passionate about delivering exceptional customer service and promoting the benefits of total body care. If you're a sales and customer service superstar who is eager to join a dynamic and supportive team, we encourage you to apply.


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