Patient Service Representative

3 days ago


Anoka, Minnesota, United States Vitreoretinal Surgery PLLC Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Service Representative to join our medical practice. As a key member of our team, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients.

Main Responsibilities:

  • Answer multi-line phones and direct calls to the appropriate party or handle the caller's needs
  • Greet patients upon arrival, sign them in, and obtain necessary information
  • Provide patients with intake and new patient forms, as well as copies of our office policies and legally required documents
  • Process payments from patients for co-pays and uninsured visits
  • Schedule appointments for new and recurring patients based on physician availability
  • Maintain hard copy patient records and files stored in our EHR
  • Call patients to remind them of upcoming appointments and schedule testing for off-site services
  • Provide patients with support and guidance as needed

Requirements:

  • High School Degree or GED
  • Prior administrative or front desk experience, preferably in a healthcare setting
  • Excellent communication and interpersonal skills
  • Ability to multitask and work in a fast-paced environment
  • Physical ability to work long hours in a stressful environment

What We Offer:

  • Paid Holidays - 7 days per year
  • Personal Time Off (PTO) - 16 days per year
  • Health Insurance
  • Health Reimbursement Account
  • Health Savings Account
  • Dental Insurance (free single coverage)
  • Flexible Spending Accounts
  • Basic and Supplemental Term Life Insurance (free single coverage)
  • Long Term Disability (free single coverage)
  • Long Term Care (free single coverage)
  • Short-Term Disability
  • Vision
  • Annual $250 uniform (scrubs and shoes) reimbursement

About Us:

Retina Consultants of Minnesota (RCM) is a leading provider of retinal care services in the state. We have 9 locations across Minnesota and are committed to providing exceptional patient care and service. Our guiding principles include serving our patients, being proud of our dedicated staff, being available when needed, and being a good corporate citizen.



  • Anoka, Minnesota, United States Domino's Pizza LLC Full time

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Domino's Pizza LLC. As a Customer Service Representative, you will be responsible for taking orders by phone and in person for walk-in customers. Your primary focus will be on providing exceptional customer service, ensuring that every customer...


  • Anoka, Minnesota, United States One Hour Heating and Air Conditioning Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at One Hour Heating and Air Conditioning. As a key member of our service division, you will be responsible for providing exceptional customer service, scheduling service calls, and ensuring a seamless experience for...


  • Anoka, Minnesota, United States Domino's Pizza LLC Full time

    Customer Service Representative Job DescriptionWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Domino's Pizza LLC.Key Responsibilities:Taking orders by phone and in person for walk-in customersCollecting payments and providing changeMaintaining a clean and organized front areaRequirements:Excellent...


  • Anoka, Minnesota, United States Northern Bank Full time

    Job SummaryNorthern Bank is seeking a highly skilled Sales and Service Representative to provide exceptional customer experiences in our branches. As a key member of our team, you will be responsible for handling customer sales and service inquiries, including teller transactions, new account openings, and problem resolution.Key ResponsibilitiesProvide...


  • Anoka, Minnesota, United States HOM Furniture, Inc. Full time

    Job SummaryHOM Furniture, Inc. is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.Key ResponsibilitiesSchedule deliveries, pickups, and...


  • Anoka, Minnesota, United States Domino's Franchise Full time

    **Job Summary**At Domino's Franchise, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our front-line staff, you will be responsible for providing exceptional customer service to our walk-in customers.**Key Responsibilities:**Take orders by phone and in person for walk-in...


  • Anoka, Minnesota, United States Northern Bank Full time

    Job SummaryNorthern Bank is seeking a highly skilled Sales and Service Representative to join our team. As a key member of our branch staff, you will be responsible for providing exceptional customer service and sales support to our clients.Key ResponsibilitiesProvide personalized service to clients, addressing their needs and resolving any issues that may...


  • Anoka, Minnesota, United States Northern Bank Full time

    Job SummaryNorthern Bank is seeking a highly skilled Sales and Service Representative to provide exceptional customer experiences in our branches. As a key member of our team, you will be responsible for handling customer sales and service inquiries, including teller transactions, new account openings, and problem resolution.Key ResponsibilitiesProvide...


  • Anoka, Minnesota, United States HOM Furniture, Inc. Full time

    Job SummaryHOM Furniture, Inc. is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.Key ResponsibilitiesSchedule deliveries, pickups, and...


  • Anoka, Minnesota, United States 24Restore Full time

    Job Description24Restore is seeking a highly motivated and detail-oriented Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring timely collections.Key Responsibilities:Answer and direct incoming calls,...


  • Anoka, Minnesota, United States Gastro Health Full time

    Front Desk Representative OpportunityGastro Health is seeking a highly skilled and organized Front Desk Representative to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our healthcare professionals.Key Responsibilities:Greets patients in a timely and...

  • Sales Representative

    3 weeks ago


    Anoka, Minnesota, United States U.S. Tsubaki Power Transmission, LLC Full time

    Inside Sales RepresentativeAt U.S. Tsubaki Power Transmission, LLC, we're seeking a highly skilled Inside Sales Representative to join our team. As a key member of our sales team, you will be responsible for building strong relationships with customers, providing exceptional customer service, and driving sales growth.Key Responsibilities:Respond to customer...

  • Sales Representative

    3 weeks ago


    Anoka, Minnesota, United States undisclosed Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Sales Representative to join our team. As a Sales Representative, you will be responsible for building and maintaining relationships with customers, identifying new business opportunities, and providing exceptional customer service.Key ResponsibilitiesDevelop and execute sales strategies to...


  • Anoka, Minnesota, United States Digital FCU Full time

    Job SummaryWe are seeking a highly skilled Member Service Representative to join our team at our Acton branch. As a key member of our team, you will be responsible for providing exceptional customer service, building strong relationships with members, and promoting our products and services.Key ResponsibilitiesIdentify and address the financial needs of new...


  • Anoka, Minnesota, United States Gastro Health Full time

    Front Desk Representative LeadGastro Health is seeking a highly skilled and organized Front Desk Representative Lead to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients.Key Responsibilities:Provide warm and welcoming...


  • Anoka, Minnesota, United States Northern Bank Full time

    About the RoleNorthern Bank is seeking a highly skilled Sales and Service Representative to join our team. As a key member of our branch team, you will be responsible for delivering exceptional customer experiences, handling sales and service inquiries, and providing solutions-based selling approaches to meet customer needs.Key ResponsibilitiesProvide...


  • Anoka, Minnesota, United States YMCA of the North Full time

    Job Summary:The Member Service Staff is a key member of our team, responsible for delivering exceptional customer service to all members, guests, and participants of the branch.This role requires a high level of energy, enthusiasm, and a passion for building strong relationships with our community.Essential Functions:Provide outstanding service to members,...


  • Anoka, Minnesota, United States Global Partners Full time

    Job Title: Guest Service Associate/CashierGlobal Partners LP is seeking a Guest Service Associate/Cashier to join our team. As a Guest Service Associate/Cashier, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key Responsibilities:Provide excellent customer service and respond to guest...


  • Anoka, Minnesota, United States YMCA of the North Full time

    Job SummaryThe Member Service Staff is a key member of our team, responsible for delivering exceptional customer service to all members, guests, and participants of our branch. This role requires a high level of energy, enthusiasm, and a passion for building strong relationships with our community.Key ResponsibilitiesProvide outstanding service to members,...


  • Anoka, Minnesota, United States Dairy Queen Full time

    Dairy Queen - 424 Main Street [Counter Attendant / Crew Member] **About the Role:**As a Front Counter Crew Member at Dairy Queen, you will be the face of our brand, providing exceptional customer service and ensuring a positive experience for our guests.**Key Responsibilities:*** Greet and welcome customers in a friendly and courteous manner* Assist...