Customer Service Representative
3 days ago
**Job Overview:**
We are seeking a highly motivated and customer-focused Customer Service Representative to join our team as a Retail Associate. This is an excellent opportunity to provide exceptional service to our customers, work in a fast-paced environment, and develop valuable skills in sales, customer service, and teamwork.
**Salary:** The estimated hourly wage for this position ranges from $16.00 to $26.00, depending on location and experience. Additionally, you may be eligible for annual or quarterly performance incentives, as well as premiums based on schedule, facility, season, or specific work performed.
**Job Responsibilities:**
As a Customer Service Representative, your primary responsibilities will include:
1. Greeting and serving customers with a positive attitude, ensuring they have a great first and last impression of our store.
2. Processing transactions quickly and accurately, handling returns, exchanges, and refunds efficiently.
3. Maintaining a clean and organized store environment, including restrooms, sales floor, and parking lot.
4. Collaborating with colleagues to achieve sales goals, resolve customer issues, and maintain a positive store atmosphere.
5. Adapting to changing priorities, working effectively under pressure, and maintaining a professional demeanor at all times.
6. Participating in visual merchandising, inventory management, and other tasks as assigned by management.
7. Providing exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.
**Benefits:**
At Walmart, we offer a competitive benefits package, including medical, vision, and dental coverage, 401(k) plan, stock purchase program, company-paid life insurance, paid time off, parental leave, family care leave, bereavement leave, jury duty pay, voting leave, short-term and long-term disability, and more. We also offer opportunities for career growth and development through our training programs and education assistance initiatives.
**Requirements:**
To be successful in this role, you will need to possess excellent communication and interpersonal skills, a strong commitment to customer satisfaction, and the ability to work effectively in a fast-paced environment. You must also be able to lift up to 25 pounds, stand for long periods, and work in a variety of weather conditions.
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