Customer Experience Representative
1 day ago
**Job Title:** Customer Experience Representative
**Salary Range:** $15-$20/hour, estimated annual salary: $31,200 - $41,600 (based on a 40-hour workweek and 52 weeks per year) in Chino, CA.
We are looking for a talented Customer Experience Representative to join our team at Sam's Club. As a key member of our front-end staff, you will be responsible for delivering exceptional customer service to our members, processing transactions accurately, and maintaining a clean and organized workspace.
About the Job:
In this role, you will have the opportunity to work in a fast-paced environment, interacting with customers from diverse backgrounds and cultures. You will be expected to maintain a high level of professionalism, respond promptly to customer inquiries, and resolve any issues that may arise during their shopping experience.
Key Responsibilities:
- Provide exceptional customer service to members by responding to their inquiries, resolving issues, and making recommendations based on their needs.
- Process member transactions accurately and efficiently using our point-of-sale system.
- Maintain a clean and organized workspace, including restocking shelves, facing merchandise, and sweeping the floor.
Requirements:
- High school diploma or equivalent required; some college education preferred.
- Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
- Basic math skills, with the ability to handle cash and process transactions accurately.
- Availability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
Benefits:
- Competitive hourly wage, plus performance-based incentives.
- A comprehensive benefits package, including medical, dental, and vision insurance.
- Paid time off, including vacation days and holidays.
- Opportunities for advancement and professional growth within the company.
Apply now to become a valued member of our team and start building a successful career in customer service
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