Customer Experience Representative

1 day ago


Chino, California, United States Sam's Club Full time

**Job Title:** Customer Experience Representative

**Salary Range:** $15-$20/hour, estimated annual salary: $31,200 - $41,600 (based on a 40-hour workweek and 52 weeks per year) in Chino, CA.

We are looking for a talented Customer Experience Representative to join our team at Sam's Club. As a key member of our front-end staff, you will be responsible for delivering exceptional customer service to our members, processing transactions accurately, and maintaining a clean and organized workspace.

About the Job:

In this role, you will have the opportunity to work in a fast-paced environment, interacting with customers from diverse backgrounds and cultures. You will be expected to maintain a high level of professionalism, respond promptly to customer inquiries, and resolve any issues that may arise during their shopping experience.

Key Responsibilities:

  • Provide exceptional customer service to members by responding to their inquiries, resolving issues, and making recommendations based on their needs.
  • Process member transactions accurately and efficiently using our point-of-sale system.
  • Maintain a clean and organized workspace, including restocking shelves, facing merchandise, and sweeping the floor.

Requirements:

  • High school diploma or equivalent required; some college education preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Basic math skills, with the ability to handle cash and process transactions accurately.
  • Availability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.

Benefits:

  • Competitive hourly wage, plus performance-based incentives.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • Paid time off, including vacation days and holidays.
  • Opportunities for advancement and professional growth within the company.

Apply now to become a valued member of our team and start building a successful career in customer service



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