**General Manager

1 week ago


King of Prussia, Pennsylvania, United States TBWA\Chiat\Day Full time
Job Summary

We are seeking a highly motivated and experienced Retail Store Manager to lead our King of Prussia location. As a key member of our team, you will be responsible for driving sales growth, improving customer satisfaction, and developing a high-performing team.

Key Responsibilities:
  • Store Operations: Oversee daily store operations, including customer service, inventory management, facilities maintenance, and security.
  • Team Leadership: Build, inspire, and lead a team of store experience leads and associates to deliver exceptional customer experiences.
  • Revenue Growth: Develop and implement strategies to drive sales growth, improve customer engagement, and increase customer loyalty.
  • Recruitment and Training: Recruit, hire, train, and develop all team members to ensure they have the skills and knowledge to deliver a memorable experience to customers.
  • Community Building: Foster relationships with returning guests and neighbors, deliver a long-lasting, memorable experience, and create a loyal customer base.
  • Event Planning: Partner with the Experience team to supervise, prepare, and safely facilitate all family programs and events.
  • Health and Safety: Maintain the safety and health standards of our team, customers, and community by enforcing, tracking, and communicating health and safety guidelines.
Requirements:
  • Leadership Experience: 6+ years of store general management experience in the retail industry with proven results.
  • Entrepreneurial Drive: Entrepreneurial drive and desire to own your business.
  • Communication Skills: Excellent verbal and written communication skills.
  • Team Management: Ability to lead and hold others accountable, possess a welcoming and helpful attitude, and be able to manage workload and prioritize tasks independently.
  • Adaptability: Ability to learn and adapt to current technology and accurately handle POS functions.
  • Physical Demands: Ability to perform duties with or without reasonable accommodations, stock merchandise, and safely operate manual and electrical equipment.
What We Offer:
  • Competitive Salary: Salaried at $70,000 - $80,000.
  • Benefits Package: Accrual based PTO policy, medical, dental, and vision coverage, parental leave, health care flexible spending account, dependent care flexible spending account, life and AD&D insurance, long-term disability, and voluntary pet insurance.
  • Employee Assistance Program: Offers support around education, legal and financial planning, career development, lifestyle and fitness management, mental health, and dependent care.
  • Gym and Wellness Discounts: 20% off fertility and family planning services, 20% off all merchandise at CAMP stores, and 401(k) plan (employee contribution only).

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