Audio Visual Support Specialist

2 weeks ago


Gainesville, Virginia, United States MSM Technology, LLC Full time
Position Overview

As an Audio Visual Support Specialist at MSM Technology, LLC, you will play a crucial role in ensuring the seamless operation of audio and visual systems. Your expertise will be vital in providing top-notch support and maintenance for various AV equipment.

Key Responsibilities
  • Deliver Tier I/II technical assistance for AV apparatus.
  • Diagnose and rectify issues with audio and video devices, including Smart Boards, Projectors, Crestron Transmitters/Receivers, Microphones, Cameras, and Amplifiers.
  • Support ECP and Non-ECP classrooms by troubleshooting and repairing instructor and student computers, managing returns and repairs with manufacturers, re-imaging systems, and integrating with printers and other peripherals.
Qualifications
  • Current Security+ CE Certification (IAT Level II) is mandatory.
  • Active Secret Clearance is required.
  • AV Technology Specialist certification is advantageous.
  • A minimum of 2 years of experience in audio/visual support is preferred.
  • Comprehensive understanding of live sound signal flow and the ability to troubleshoot integrated audio systems.
  • Proficient in managing wireless microphone frequencies and maintaining relevant documentation.
  • Solid grasp of integrated AV signal paths, including Scalers, Switchers, DAs, and Extenders for advanced troubleshooting.
  • Exceptional customer service skills and effective written and verbal communication abilities.
  • Familiarity with Microsoft Office Suite (primarily Outlook, Excel, and Word) and Windows operating systems.
  • CTS Certification is required within 6 months of employment.


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