Patient Services Coordinator

19 hours ago


Chesapeake, Virginia, United States The Staffing Resource Group, Inc Full time
About the Role: We are seeking a Patient Services Coordinator to join our team at The Staffing Resource Group Inc. As a key member of our team, you will be responsible for providing exceptional patient care and support to patients and clients, ensuring their needs are met with promptness and professionalism.

Job Summary:
In this role, you will be responsible for performing various tasks related to patient intake, communication, and paperwork. You will work closely with patients, clients, and referral sources to ensure timely resolution of issues and seamless delivery of services.

Key Responsibilities:
* Assist with updating respiratory grids
* Clear previous day's route and check all paperwork for accuracy and completeness
* Communicate with patients/clients and referral sources verbally and in writing
* Complete SOPs/CMNs and document on tracking logs
* Comply with all applicable company policies and procedures to meet JCAHO and company standards
* Coordinate patient information, process paperwork, and complete batch reports for UPS deliveries
* Maintain referral logs
* Monitor office supplies
* Prepare deposits for locations on a weekly basis
* Prepare invoices for next day routes
* Process paperwork, confirm tickets, input new patient set-ups, and assemble charts
* Provide service for all retail/walk-in equipment requests
* Provide technical assistance to customers
* Verify Medicare, Medicaid, and private insurance coverage information
* Work with outside agencies to resolve customer issues

Qualifications:
* Background investigation (company-wide)
* Drug screen (when applicable for the position)
* Valid driver's license in state of residence with a clean driving record (when applicable for the position)

Estimated Salary: $55,000 - $75,000 per year, depending on experience and location.

This is an exciting opportunity to join a dynamic team and make a meaningful impact on people's lives. If you are a compassionate and detail-oriented individual with excellent communication skills, we encourage you to apply.

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