Service Coordinator Commercial HVAC Specialist
7 days ago
We are seeking a skilled Service Coordinator to join our team at Damuth Trane in Chesapeake, VA. This role will be responsible for coordinating the execution of service agreements and repair work.
The ideal candidate will have excellent communication skills, be organized, and able to multitask in a fast-paced environment.
**Key Responsibilities:**
- Coordinate service resources, dispatches, and assigns team members to projects.
- Schedule personnel, materials, subcontractors, and equipment based on project needs, skill sets, and availability.
- Interact and communicate with all project managers and service team leaders to assign/dispatch controls technicians and HVAC technicians.
- Maintain customer satisfaction by investigating concerns, routing them to assigned staff, and responding to special requests.
**Requirements:**
- High school diploma or equivalent required.
- Excellent customer service skills and ability to communicate effectively via all sources (in-person, phone, email, etc.).
- Organized with the ability to multitask and prioritize daily interruptions.
- Strong attention to detail and ability to work in a fast-paced environment.
**Estimated Salary: $60,000 - $80,000 per year**, depending on experience and qualifications. We offer competitive compensation and comprehensive benefits packages.
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