Customer Experience Associate
5 days ago
About Deckers Brands
We're a company that values giving people the freedom to pursue their passions and express their individuality. As a Customer Experience Associate, you will play a critical role in creating a positive and engaging experience for our customers. You will be responsible for listening to each customer and offering recommendations and current product knowledge in response to their needs.
Responsibilities
- Provide exceptional customer service and communicate the HOKA brand's sustainability initiatives and social and ethical commitments to our customers.
- Model our Service Training Program and greet customers promptly and courteously as they enter the store.
- Check inventory daily and ensure products are stocked and available for customers.
Requirements
- Two (2) years of retail store experience preferred.
- High School Diploma.
- Excellent verbal and written communication skills and ability to convey the HOKA and Deckers Brands Vision and Mission to your team members and customers.
- Flexibility of schedule and hours to meet the needs of the business.
- Proficient in Microsoft Office suite of tools and applications.
- Valid driver's license.
Estimated Salary Range
$15-$18 per hour.
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