Customer Experience Associate

5 days ago


Honolulu, Hawaii, United States Deckers Brands Full time

About Deckers Brands

We're a company that values giving people the freedom to pursue their passions and express their individuality. As a Customer Experience Associate, you will play a critical role in creating a positive and engaging experience for our customers. You will be responsible for listening to each customer and offering recommendations and current product knowledge in response to their needs.

Responsibilities

  • Provide exceptional customer service and communicate the HOKA brand's sustainability initiatives and social and ethical commitments to our customers.
  • Model our Service Training Program and greet customers promptly and courteously as they enter the store.
  • Check inventory daily and ensure products are stocked and available for customers.

Requirements

  • Two (2) years of retail store experience preferred.
  • High School Diploma.
  • Excellent verbal and written communication skills and ability to convey the HOKA and Deckers Brands Vision and Mission to your team members and customers.
  • Flexibility of schedule and hours to meet the needs of the business.
  • Proficient in Microsoft Office suite of tools and applications.
  • Valid driver's license.

Estimated Salary Range

$15-$18 per hour.



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