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Executive Director of Aviation Operations
2 months ago
Job Summary: We are seeking an experienced and results-driven Executive Director of Aviation Operations to lead our team at Million Air. As a key member of our leadership team, you will be responsible for delivering exceptional business results in our Company-owned/managed FBO operation.
Key Responsibilities:
- Full profit and loss responsibilities for the FBO, including business growth and development, operational excellence, and customer satisfaction.
- Provide strong leadership and support to functional reports, including department managers and other personnel.
- Improve the profitability of the business by championing and implementing operational excellence techniques, continuous improvement of processes, and verification metrics.
- Live, promote, and hold others accountable for the Million Air standards, including customer service, safety, and quality.
- Ensure department managers and other personnel have the resources they need to achieve their goals, including staff capacity, technology, and training.
- Foster a teamwork-oriented, high-performance culture that is customer-focused.
- Contract review and negotiation, including hangar leases, city leases, fuel supply, equipment, and vendor contracts.
- FBO budget preparation, variance reporting, and performance consistent with the goals of the company.
- Develop and assure necessary controls and procedures for business success, legal compliance, and delivering Million Air's product.
- Strong recruiting skills, high affinity for assuring job certification, and clear communication.
Requirements:
- Degreed professional with a proven track record of business development and business control management.
- Minimum 5 years Aviation FBO management experience.
- Minimum 10 years of business experience resulting in full P&L responsibility for a business or financial responsibility for a significant functional area.
- Ability to work evenings, weekends, and holidays.
- Acceptable driving record.
- Ability to pass a background check.
- Zero tolerance drug-free employer, including pre-employment and random screening.
Work Environment: This position operates in a professional environment, which may include exposure to all types of weather conditions and direct contact with both moving and non-moving aircraft.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, including but not limited to:
- Must be able to lift 50 pounds.
- Possible exposure to hazardous noise levels, chemicals, fumes, and machinery.
- Outside work in all types of weather conditions.
- Stand to greet customers during verbal exchanges, walk throughout the facility to interact with customers.