Cloud Systems Engineer

2 days ago

Tampa, Florida, United States Hillsborough County Full time
Job Summary

We are seeking a highly skilled Enterprise Architect to join our team at Hillsborough County. As a key member of our IT department, you will be responsible for designing and implementing enterprise-level infrastructure technology standards and multi-platform hardware/software solutions.

Key Responsibilities
  • Perform advanced research and development to establish enterprise architecture standards and infrastructure technology standards.
  • Engineer solutions using established technology standards to develop multi-platform hardware/software solutions.
  • Perform project management duties on complex global, enterprise technology projects.
  • Act as team technical liaison for externally managed technology projects and provide project management mentoring for Network Administrators and Network Engineers.
  • Monitor and control special technology infrastructure projects and serve as liaison to senior management.
  • Provide advanced technical debugging and troubleshooting for escalated complex issues.
  • Provide administrative and technical guidance/support for subordinate-level technical positions.
  • Review and monitor performance and perform capacity planning of enterprise infrastructure systems.
  • Recommend innovative solutions to reduce operational costs and improve client productivity.
  • Perform enterprise-level technical design, implementation, maintenance, optimization, and troubleshooting of enterprise Active Directory tree/forest and domain trust and synchronizations.
  • Develop, edit, and present technical designs, network diagrams, project plans, technology plans/roadmaps, and other technical reports.
  • Develop and review procurement-related documentation.
  • Perform server and computer builds, installing multi-platform operating systems & applications, and deploying through automation.
  • Perform configuration, optimizing, monitoring, and system backups for enterprise network servers, storage systems, backup systems, personal computers, peripherals, and end-user devices.
  • Perform remedial troubleshooting for hardware and software systems, preventative maintenance, patching, and upgrades.
  • Supervise subordinate technical personnel engaged in performance of installation, maintenance, and support of hardware and software systems.
  • Provide mentoring and training to peers and subordinates.
Requirements
  • Bachelor's degree from an accredited college or university with a major in information technology or related engineering field.
  • Six years of experience troubleshooting and supporting enterprise-level hardware/software solutions for network servers, storage systems, backup systems, personal computers, peripherals, and end-user devices, and experience managing complex enterprise technology projects in accordance with established project management methodology.
  • Knowledge of industry project methodologies and use of documentation platforms for project and technical documentation.
  • Knowledge of enterprise infrastructure engineering, design, and architecture of multi-platform hardware/software solutions for enterprise network servers, storage systems, backup systems, personal computers, peripherals, and end-user devices.
  • Knowledge of information security practices and applicable laws related to information security and their effective application in a like environment.
  • Knowledge of industry standards, characteristics, features, and troubleshooting methods associated with network server x86 platforms and virtual servers running Windows and Linux operating systems, server-based applications, network storage systems, and enterprise-level backup systems.
  • Knowledge of industry standards, features, and troubleshooting methods of computers, end-user devices, desktop operating systems, end-user applications, and desktop management software associated with personal computers, peripherals, and end-user devices.
  • Ability to organize, prioritize, and manage multiple complex projects and tasks to meet delivery dates.
  • Ability to develop, edit, and present technical designs, network diagrams, project plans, and other technical reports.
  • Ability to troubleshoot complex hardware/software technical issues associated with enterprise network servers, storage systems, backup systems, personal computers, peripherals, and end-user devices.
  • Ability to work effectively with others and provide superior customer service to end-users.
  • Ability to communicate effectively both orally and in writing to end-users, vendors, management, and peers.
Physical Requirements
  • Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing, and/or pulling of objects and materials of light weight (5-10 pounds).
  • Tasks may involve extended periods of time at a keyboard or workstation.
  • Work is usually performed in an office environment.
Work Category
  • Sedentary work - Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

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