Table Games Operations Manager
2 weeks ago
The Table Games Supervisor is tasked with overseeing all gaming tables within a designated section, ensuring the safeguarding of casino resources, delivering exceptional customer service, and enforcing compliance with operational protocols among team members.
Key Responsibilities
- Possess a comprehensive understanding of all departmental guidelines and procedures.
- Oversee the functionality of all gaming tables in the assigned section.
- Ensure the protection of games and casino assets by vigilantly monitoring all tables.
- Supervise Dealers and Dual Rates to guarantee accurate transactions and adherence to regulatory standards, internal controls, and departmental policies.
- Conduct precise player ratings for all tables within the designated area.
- Deliver guest services that align with the established service standards.
- Utilize effective communication and interpersonal skills with all guests, both internal and external.
- Engage in special projects and undertake additional responsibilities as required.
Qualifications
- Must be at least 21 years of age.
- A High School diploma or equivalent is mandatory.
- A combination of education, experience, and training that equips the individual with the necessary knowledge, skills, and abilities.
- Prior supervisory experience in Table Games is preferred; alternatively, a minimum of four years of dealing experience is required.
- Exceptional verbal communication skills are essential to maintain a professional image.
- Must provide proof of eligibility to work in the United States.
Licenses and Certifications
- Ability to acquire and maintain a valid Soboba Tribal Gaming Commission license.
- Must comply with drug and alcohol testing requirements with negative results.
Benefits Offered by Soboba Casino Resort
Full-time employees are eligible for a range of health and wellness benefits upon timely submission of enrollment forms. Coverage start dates vary by plan, and further details will be provided during orientation. Current benefits include:
- 401k Retirement Plan
- Employer-paid Basic Life Insurance with options for Supplemental Life Insurance
- Medical, Dental, and Vision coverage for employees
- Employee Assistance Program
- Wellness initiatives including Annual Health Fair and Incentive Programs
- Paid Time Off
Recognition Programs at Soboba Casino Resort
- Quarterly and Annual Reward and Recognition Programs
- Incentives for team members
- Discounted meals for team members
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