Donor Relations Manager

2 weeks ago


New York, New York, United States Union Settlement Full time
Job Summary

The Donor Relations Manager is a key member of the Development team at Union Settlement, responsible for implementing the donor relations strategy in conjunction with the Director of Development. This role requires strong communication and organizational skills, attention to detail, and a positive can-do attitude.

Key Responsibilities
  • Implement and assess an overall donor relations strategy that supports the short- and long-term fundraising goals in conjunction with the Director of Development and Director of Individual Giving.
  • Support the Director of Development in all aspects of special events, including pre-and post-event planning, entering and tracking donors, creating thank you letters, etc.
  • Manage day-to-day donation entries and corresponding donor acknowledgment letters.
  • Promote planned giving programs in direct mail, newsletters, and other organizational publications and communications.
  • Research and implement new processes for database and event tracking efficiency.
  • Establish and manage information-tracking processes regarding acknowledgment, recognition, ongoing communications, and continued cultivation of past and current donors to enhance their relationship with Union Settlement and increase the likelihood of continued contributions.
  • Provide support for additional development-related administrative tasks (lists, reports, etc.).
  • Coordinate with the finance department to ensure records are complete and accurate.
Qualifications
  • Bachelors degree in business administration or related field preferred.
  • Experience with Salesforce fundraising software.
  • Strong organizational skills and attention to detail.
  • Strong writing skills, including the ability to proofread and edit content.
  • Self-motivated with the ability to work independently.
  • Proficiency with Microsoft Office Suite.
  • Comfortable engaging with individual donors and sponsors.
  • Ability to work in a fast-paced, collaborative environment to prioritize and meet deadlines.
  • Personal qualities of integrity, credibility, and a commitment to the mission of Union Settlement.
  • Willingness to learn and try new things.
  • Must have a sense of humor.
  • Experience as a volunteer a plus.
  • Knowledge of the East Harlem community is strongly preferred.
About Union Settlement

Union Settlement is an East Harlem based nonprofit organization founded in 1895. For 128 years, Union Settlement has provided critical and innovative programming to children, youth, families, and older adults. As a pioneer of the settlement house movement, Union Settlement continues to meet the needs of the ever-changing East Harlem community through its core programs.

Through these programs, New Yorkers gain opportunities, develop skills, and become empowered to pursue and achieve their dreams. Today, Union Settlement provides services through 33 program sites in approximately 28 locations.

Union Settlement's current programmatic portfolio includes 8 core program areas: Early Childhood Education, Youth Services (including after school programs), Family Services (including the Family Enrichment Center and the Family Childcare Network), the East Harlem Community Partnership, Adult Education, Mental Health Services, Older Adult Centers, and Economic Development.

Union Settlement serves more than 10,000 individuals and nearly 1,000 businesses every year. Strengthened by a dynamic, diverse, and collaborative workforce of more than 350 employees, Union Settlement also serves as a connector, convener, and advocate for East Harlem and its partners.

To learn more about Union Settlement, visit our website.



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