Testing Center Specialist

4 weeks ago


Richmond, Virginia, United States Commonwealth of Virginia Full time
Job Summary

The Testing Center Specialist will provide administrative support for the Division for Academic Success (DAS) at Virginia Commonwealth University (VCU). This role will involve administering and monitoring exams taken at the VCU DAS Testing Center, ensuring a secure testing environment and providing services to students and faculty in the health sciences programs.

Key Responsibilities

* Administer and monitor exams taken at the VCU DAS Testing Center
* Provide services to students and faculty in the health sciences programs
* Ensure a secure testing environment that supports integrity and the VCU Honor Code
* Implement testing accommodations as provided by the Sr. Testing Center Coordinator
* Troubleshoot and assist students with basic computer issues
* Assist with returning exam materials and other documents
* Protect the confidentiality and security of all exam materials and documents
* Serve as backup to the Sr. Testing Center Coordinator (e.g. schedule exams, respond to student and faculty requests regarding rescheduling and/or makeup exams)

Requirements

* High school diploma or equivalent
* Effective written and oral communication skills
* Effective data entry and data management skills
* Effective customer service and conflict management skills
* Demonstrated commitment and ability to work effectively with members of diverse populations and varying abilities
* Ability to employ creative problem-solving skills
* Ability to work cooperatively as a team member and independently in a fast-paced environment
* Demonstrated experience working in and fostering a diverse faculty, staff, and student environment or a commitment to do so as an employee at VCU

Preferred Qualifications

* Experience in disability services with post-secondary students with disabilities
* Proficient with Google platform and Microsoft Windows-based computer programs

Benefits

All full-time University staff are eligible for VCU's robust benefits package that includes comprehensive health benefits, paid annual and holiday leave granted up front, retirement planning and savings options, tax-deferred annuity and cash match programs, generous tuition benefit, employee discounts, well-being resources, abundant opportunities for career development and advancement, and so much more. To learn more about VCU's benefits, visit

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