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Maintenance Technician

2 months ago

Novi, Michigan, United States Trillium Staffing Full time
Job Title: Maintenance Specialist

We are seeking a skilled Maintenance Specialist to join our team at Trillium Staffing. As a key member of our team, you will be responsible for performing preventive maintenance on equipment at customer sites, ensuring timely resolutions to customer issues, and maintaining a positive client relationship.

Key Responsibilities:
  • Support the sales staff in servicing equipment
  • Perform preventive maintenance and service of equipment for customers at the customer site
  • Support maintenance performance monitoring; root cause analysis; condition-based monitoring; and reliability-centered maintenance approach aimed towards achieving a reliable operation
  • Provide support to programmers on best recommendations and approaches on programming parts
  • Recommend improved practices, methods, and procedures, to increase efficiency and quality while reducing equipment downtime
  • Provide support and training for operators and maintenance personnel when needed and onsite
  • Carefully and accurately document all service performed on the equipment as well as what service needs are to be accomplished on the equipment in the future
  • Maintain excellent customer service and customer satisfaction
  • Prepare service reports/work order forms timely and accurately
  • Accurately track expenses and completes expense reports in a timely manner
  • Maintain a safe work environment and operates within OSHA/MIOSHA guidelines
  • Must be able to work overtime as required by customer need
  • Travel as required
Requirements:
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook)
  • Able to effectively use electrical, pneumatic, and hydraulic schematics on the job
  • Ability to effectively utilize electric/electronic testing and measurement equipment
  • Must be able to effectively understand, analyze and resolve technical mechanical or electrical issues based on measured data results
  • Proficient in reading and comprehending technical information as presented in equipment manuals or in electronic media
  • Ability to accurately document technical data in terms of the steps taken to resolve equipment and product issues
  • Ability to program parts for CNC machines
  • Ability to understand CAD drawings
  • Familiarity with 2D and 3D CAD/CAM software (AutoCad, SolidWorks, Inventor, etc.)
  • Proven customer service skills with a primary focus on customer relationships
  • Highly organized and excellent time management skills
  • Excellent verbal and written communication skills
  • Must be able to work effectively with minimal supervision
  • Resourceful; Able to discern who to call for assistance based on the technical situation at hand
  • Is an effective team player who can work with all levels of team members as well as with all different types and levels of customers
  • Must possess a valid passport or be capable of obtaining a valid passport
  • High School Diploma required
  • Associate degree in a Technical discipline is preferred or comparable military experience
  • At least five (5) years of experience in machine tool operation, maintenance, and repair
  • At least two (2) years of CAD/CAM software experience
  • At least five (5) years of experience in a similar technical position
  • At least one (1) year in a customer service role
  • Valid Driver's License with no more than two (2) points on a driving record within a three (3) year period

Trillium Staffing is an Equal Opportunity Employer.