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Retail Management Trainee
2 months ago
Insomnia Cookies is on the lookout for a dedicated full-time hourly Retail Management Trainee (RMT) to join our dynamic team. We are searching for individuals with a passion for hospitality who are eager to be part of a leading, rapidly expanding, and nationally recognized brand.
Compensation and Benefits:
- Competitive pay rate: $23.00/hr
- Eligibility for monthly store performance bonuses
- Comprehensive benefits package starting on the first day of the month after 60 days of employment, including medical, dental, vision, and pet insurance
- Monthly cellphone allowance of $25.00
- 10 days of paid vacation along with 2 paid Personal Days for wellness
- Job security with a reputable and growing company
- Opportunities for career advancement
- Enjoy a fun and engaging team atmosphere
- Complimentary cookies with every shift
Key Responsibilities:
- Act as the Manager-on-Duty during scheduled shifts in the absence of the Store Operations Manager.
- Supervise, train, and mentor a team of 2-5 members involved in cookie sales and delivery services.
- Facilitate the onboarding and initial training of new hourly staff.
- Conduct preliminary interviews for potential hires (Cookie Crew, Shift Leaders, and Delivery Drivers) when the manager is unavailable.
- Assist the Store Operations Manager with inventory management, ordering, and scheduling.
- Ensure team compliance with Insomnia Cookies' standards, including baking procedures, dress code, and company policies.
Customer Service Excellence:
- Promote upselling techniques and ensure outstanding customer service is delivered by all team members.
Qualifications:
- Minimum of 1 year of supervisory experience in a retail or restaurant environment.
- Previous experience conducting in-person interviews for hourly positions.
- Familiarity with Point of Sale (POS) systems.
- Proficient in MS Office, Word, and Applicant Tracking Systems.
- Availability to work a 4-5 day work week, including 1-2 mid-to-late shifts during the latter part of the week.
- Must be at least 18 years old and legally eligible to work in the United States.
About Insomnia Cookies:
Founded in a college dorm room, Insomnia Cookies has grown into a beloved brand known for its innovative bakery and delivery concept. With over 290 locations worldwide and a commitment to providing warm, delicious cookies around the clock, we are redefining the cookie experience. Join us in our mission to 'Imagine What's Possible' as we continue to expand our reach and delight cookie lovers everywhere.
