Customer Engagement Specialist

1 week ago


Cherry Hill, New Jersey, United States RPI Philadelphia Full time

About RPI Philadelphia

RPI Philadelphia is a prominent organization dedicated to enhancing client interactions, delivering innovative solutions that empower businesses to grow and strengthen their market presence. We are currently looking for a committed individual to take on the role of a Client Support Representative. This position is crucial in promoting our brand visibility and effectively communicating strategic messages to a variety of audiences.

As we prepare for an exciting year ahead, we are focused on expanding our client portfolio while cultivating a dynamic workplace culture. Our Client Support Representative team is recognized for their commitment to fostering inclusivity and positivity across different departments and with valued clients. At RPI Philadelphia, we prioritize acknowledging and rewarding our employees' contributions with opportunities for career advancement, competitive pay, and continuous recognition.

Key Responsibilities:

  • Engage with prospective customers to inform them about our clients' offerings.
  • Build enduring relationships with clients through effective interpersonal communication.
  • Respond to service inquiries and emphasize the benefits of our brand compared to competitors.
  • Work collaboratively with the Client Support Specialist team to devise strategies aimed at achieving customer acquisition targets.
  • Participate in training sessions to remain updated on new products, services, and promotional offers.
  • Ensure the accurate and efficient processing of customer orders.
Qualifications:
  • Ideally 0-2 years of experience in a customer-oriented position.
  • High School Diploma or equivalent is required.
  • A college degree is advantageous but not essential.
  • Strong communication skills are necessary.
  • Ability to manage multiple tasks with adaptability.
Benefits:
  • Experience a positive and diverse work environment.
  • Explore opportunities for professional development.
  • Enjoy observed holidays off.
  • Participate in company-sponsored travel and events.
  • Benefit from stable work schedules and job security.


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