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Housekeeping Operations Manager

2 months ago

Metairie, Louisiana, United States Blue Sky Hospitality Solutions Full time

Position Overview:
As a pivotal member of our team, the Housekeeping Operations Manager will oversee the daily functions of the housekeeping department, ensuring that all areas meet our high standards of cleanliness and hygiene.

Key Responsibilities:

  • Provide training and guidance to housekeeping staff on effective cleaning and maintenance procedures.
  • Supervise daily operations, including laundry services and team leaders.
  • Conduct inspections of guest rooms and communal spaces, ensuring they are impeccably maintained.
  • Manage staff schedules and arrange for coverage during absences.
  • Develop and implement cleanliness and hygiene protocols for the team.
  • Encourage and motivate team members while addressing any workplace challenges.
  • Handle guest feedback and special requests with professionalism.
  • Oversee inventory management of cleaning supplies and equipment.
  • Engage in large-scale cleaning initiatives as necessary.
  • Utilize technology to monitor guest requests and facilitate communication among staff.
  • Ensure adherence to safety and sanitation regulations across all areas.
  • Coordinate with external labor resources in unexpected situations.
  • Collaborate with the Director of Operations to evaluate housekeeping performance metrics.
  • Maintain inventory controls to safeguard hotel assets.
  • Ensure the housekeeping team is adequately staffed and effectively address HR-related matters.