Executive Housekeeping Manager

4 days ago


Metairie, Louisiana, United States Blue Sky Hospitality Solutions Full time
Housekeeping Manager Job Description

We are seeking a highly skilled and experienced Housekeeping Manager to join our team at Blue Sky Hospitality Solutions. As a Housekeeping Manager, you will be responsible for leading our housekeeping team to ensure that our hotel rooms and common areas are clean, tidy, and meet the highest standards of quality.

Key Responsibilities:
  • Train and Develop Housekeeping Staff: Train housekeepers on cleaning and maintenance tasks, and provide ongoing coaching and feedback to ensure they meet our high standards.
  • Oversee Daily Operations: Oversee the daily operations of the housekeeping department, including laundry and supervision, to ensure that all tasks are completed efficiently and effectively.
  • Inspect and Maintain Quality: Conduct regular inspections of hotel rooms and common areas to ensure that they meet our quality standards, and make recommendations for improvement.
  • Schedule and Manage Staff: Schedule shifts and arrange for replacements in cases of absence, and manage staff to ensure that we have the right people in the right place at the right time.
  • Establish and Educate on Standards: Establish and educate staff on cleanliness, tidiness, and hygiene standards, and ensure that they are followed consistently.
  • Motivate and Resolve Issues: Motivate team members and resolve any issues that occur on the job, and provide support and guidance as needed.
  • Respond to Customer Complaints: Respond to customer complaints and special requests, and work with the front desk team to resolve any issues.
  • Monitor and Replenish Supplies: Monitor and replenish cleaning products stock, including floor cleaner, bleach, and rubber gloves, to ensure that we have what we need to maintain our high standards.
  • Participate in Large Cleaning Projects: Participate in large cleaning projects as required, and work with the facilities team to ensure that all tasks are completed efficiently and effectively.
  • Use Technology to Track Guest Requests: Make use of technology to track Guest Requests and communicate with colleagues to ensure that all requests are met.
  • Ensure Compliance with Safety and Sanitation Policies: Ensure compliance with safety and sanitation policies in all areas, and work with the facilities team to ensure that all policies are followed consistently.
  • Call in 3rd Party Labor: Call in 3rd party labor in unexpected situations, and work with the facilities team to ensure that all tasks are completed efficiently and effectively.
  • Work with Director of Operations: Work with the Director of Operations to track Housekeeper Performance, and provide feedback and recommendations for improvement.
  • Ensure Inventory is Tracked: Ensure that inventory is tracked and measures are in place to protect Hotel Assets, and work with the facilities team to ensure that all inventory is accounted for.
  • Ensure Housekeeping Team is Fully Staffed: Ensure that the Housekeeping Team is fully staffed and creatively resolving HR issues, and work with the facilities team to ensure that all tasks are completed efficiently and effectively.


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