Café Ambassador
1 week ago
We are seeking a highly motivated and customer-focused individual to join our team as a Café Ambassador. As a key member of our team, you will be responsible for creating a welcoming and inclusive environment for our customers and team members.
Key Responsibilities- Bring the Café experience and our brand to life by helping to create an inclusive environment where all customers and team members feel welcome.
- Proactively engage with customers and the community in all areas of the Café, whether it's helping people with tech challenges, showing off our cool services and products, or having deeper conversations about their financial journeys.
- Guide customers through goal setting by meeting them where they are and advocating for better financial literacy through discovery and Capital One resources.
- Be a team player and work with an energized team of Ambassadors helping to inspire teammates as they inspire you.
- Stay curious, adaptable, and have a desire to learn and grow through self-development.
- Continually learn new digital and technical skills.
- Partner with local businesses, nonprofits, charities, and the Engagement team to plan events both inside and outside of the Café.
- Volunteer within the community and be an advocate for financial literacy.
- High School Diploma, GED, or Equivalent Certification.
- At least 1 year of Retail, Sales, or Customer Service experience.
- Associate's degree preferred.
- 2+ years of Retail or Customer-facing experience preferred.
- Proficient in G-Suite.
- Strong written and oral communication skills.
Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. We offer a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well-being. Learn more at the Capital One Careers website.
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Café Ambassador
5 days ago
Chicago, Illinois, United States Capital One Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Café Ambassador. As a key member of our team, you will be responsible for delivering exceptional customer experiences and promoting our brand values in a fast-paced café environment.Key ResponsibilitiesProvide personalized support to customers, addressing...
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Café Ambassador
3 weeks ago
Chicago, Illinois, United States Capital One Full timeAbout the RoleWe're seeking a highly motivated and customer-focused individual to join our team as a Café Ambassador. As a key member of our community, you'll be responsible for delivering exceptional customer experiences and promoting our brand values.Key ResponsibilitiesDevelop and maintain strong relationships with customers, understanding their...
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Café Experience Leader
5 days ago
Chicago, Illinois, United States Capital One Full timeJoin Our Team as a Café CoachAt Capital One, we're redefining the banking experience. Our Capital One Café is a welcoming environment where customers can explore our digital and financial tools, enjoy a great cup of coffee, and connect with our Ambassadors. As a Café Coach, you'll lead a team of Café Ambassadors and facilitate legendary experiences for...
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Café Experience Leader
4 weeks ago
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Café Experience Leader
2 weeks ago
Chicago, Illinois, United States Capital One Full timeAbout This RoleWe're seeking a highly skilled and experienced Café Coach to join our team at Capital One. As a Café Coach, you will be responsible for leading a team of Café Ambassadors and facilitating exceptional customer experiences in our Café environment.Key ResponsibilitiesLead by example and mentor Café Ambassadors to develop professionally and...
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Café Experience Leader
5 days ago
Chicago, Illinois, United States Capital One Full timeAbout the RoleWe are seeking a highly motivated and experienced Café Coach to join our team at Capital One. As a Café Coach, you will be responsible for leading a team of Café Ambassadors and facilitating exceptional customer experiences in our Café environment.Key ResponsibilitiesLead by example and mentor Café Ambassadors to develop professionally and...
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Café Experience Leader
5 days ago
Chicago, Illinois, United States Capital One Full timeAbout This RoleWe're seeking a highly skilled and experienced Café Coach to join our team at Capital One. As a Café Coach, you will be responsible for leading a team of Café Ambassadors and facilitating exceptional customer experiences in our Café environment.Key ResponsibilitiesLead a team of Café Ambassadors to deliver outstanding customer...
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Café Experience Leader
2 weeks ago
Chicago, Illinois, United States Capital One Full timeAbout This RoleWe're seeking a highly motivated and experienced leader to join our Capital One Café team as a Café Coach. As a Café Coach, you will be responsible for leading a team of Café Ambassadors and facilitating exceptional customer experiences in our Café locations.Key ResponsibilitiesLead a team of Café Ambassadors to deliver outstanding...
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Café Experience Leader
4 weeks ago
Chicago, Illinois, United States Capital One Full timeAbout UsAt Capital One, we're redefining the banking experience. Our Capital One Café is a welcoming environment where customers can explore our digital and financial tools, enjoy a great cup of coffee, and get to know our Ambassadors.Our VisionWe're not just a bank - we're a community hub. Our Café team exists to enhance the financial lives of people in...
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Café Experience Leader
4 weeks ago
Chicago, Illinois, United States Capital One Full timeAbout the RoleWe're seeking a highly motivated and experienced Café Coach to lead our team and deliver exceptional customer experiences at our Capital One Café in Chicago, Illinois. As a Café Coach, you will be responsible for mentoring and guiding our Café Ambassadors to provide legendary experiences for our customers.Key ResponsibilitiesLead by example...
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Café Experience Leader
2 weeks ago
Chicago, Illinois, United States Capital One Full timeAbout This RoleWe're seeking a highly skilled and experienced Café Coach to join our team at Capital One. As a Café Coach, you will be responsible for leading a team of Café Ambassadors and facilitating exceptional customer experiences in our Café locations.Key ResponsibilitiesLead a team of Café Ambassadors to deliver outstanding customer service and...
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Café Ambassador
3 weeks ago
Chicago, Illinois, United States Capital One Full timeAbout the RoleWe're seeking a highly motivated and customer-focused individual to join our team as a Café Ambassador. As a key member of our community, you'll be responsible for delivering exceptional customer experiences, promoting our services, and driving brand awareness at our Cafés.Key ResponsibilitiesDevelop and maintain strong relationships with...
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Café Experience Leader
2 weeks ago
Chicago, Illinois, United States Capital One Full timeAbout This RoleWe're seeking a highly skilled and experienced Café Coach to join our team at Capital One. As a Café Coach, you will be responsible for leading a team of Café Ambassadors and facilitating exceptional customer experiences in our Café locations.Key ResponsibilitiesLead a team of Café Ambassadors to deliver outstanding customer service and...
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Café Experience Leader
4 weeks ago
Chicago, Illinois, United States Capital One Full timeAbout the RoleWe're seeking a talented Café Coach to lead our team and deliver exceptional customer experiences at our Capital One Café in Chicago, Illinois.Key ResponsibilitiesLead a high-performing team of Café Ambassadors to create a welcoming environment for customers and visitors.Develop and implement strategies to drive customer engagement and...
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4 weeks ago
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Café Experience Leader
3 weeks ago
Chicago, Illinois, United States Capital One Full timeAbout the RoleWe're seeking a talented Café Coach to lead our team and deliver exceptional customer experiences at our Capital One Café in Chicago, Illinois.Key ResponsibilitiesLead a high-performing team of Café Ambassadors to create a welcoming environment for customers and visitors.Develop and implement strategies to drive customer engagement and...
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Café Ambassador
3 weeks ago
Chicago, Illinois, United States Capital One Full timeAbout the RoleWe're seeking a highly motivated and customer-focused individual to join our team as a Café Ambassador. As a key member of our community, you'll be responsible for delivering exceptional customer experiences, promoting our brand, and driving financial literacy in our community.Key ResponsibilitiesDevelop and maintain strong relationships with...
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