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Education Coordinator

2 months ago

Dublin, Ohio, United States Penzone Salons Full time
Job Summary

This is an entry-level, full-time position with a work schedule of Monday through Friday and occasional weekend days driven by training needs. The ideal candidate will be responsible for a wide range of responsibilities to ensure both internal and external customers receive the highest level of attention and care set by the PENZONE brands.


Key Responsibilities
  • Supports administrative tasks for new artists, including scheduling and onboarding.
  • Creates and maintains schedules for creative educators and ensures proper weekly administration of timeclock and payroll audit.
  • Oversees the administration of Salon and Barber license tracking and license renewals.
  • Nurtures new artists, apprentices, and interns by providing coaching, support, and guidance.
  • Provides content development and support for BASE OF YOU and contributes to the development and support of the Cypher platform.
  • Supports the Apprentice and Intern Mentors by being the primary point of contact for questions and escalated issues.
  • Provides extraordinary guest service and maintains cleanliness and Ohio State Board of Cosmetology standards within BASE ONE.
  • Collaborates with PENZONE team members to provide an elevated experience for guests.

Requirements
  • Exceptional attention to detail and organizational skills.
  • Prefer minimum of 1-year successful industry service experience.
  • Ability to multi-task and prioritize daily responsibilities and effectively meet/exceed department deadlines.
  • Excellent written and verbal communication skills.
  • Ability and desire to work in a fast-paced environment.
  • Track record of high achievement and a sense of self-motivation.
  • Strong interpersonal skills that allow for confident interactions with all demographics of potential guests/clients.
  • Ability to work with minimal supervision.
  • Working knowledge of Microsoft Office programs.
  • Demonstrated ability to adapt quickly to changing priorities.
  • Must have favorable references and pass a background check.
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