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Retail Operations Supervisor

2 months ago

Huntsville, Alabama, United States Americasthrift Full time

Join Our Team as a Retail Operations Supervisor

What's in Store for You:

  • All employees are eligible for bonuses after a specified period.
  • Opportunities for professional growth and development.
  • Make a positive impact through our charitable partnerships.
  • Contribute to environmental sustainability.

Why You Will Shine with Us:

  • Your enthusiasm and positivity create a welcoming atmosphere.
  • Your dedication to our customers, donors, and team members is invaluable.
  • Your unique character and outstanding attitude set you apart.
  • You are prepared to lead a diverse group of individuals.
  • A valid driver's license and a clean driving record are essential.

Team Collaboration:

Our management team collaborates to guide and nurture our exceptional team members, ensuring they provide excellent service to our donors and customers. Whether in our wholesale operations, online platforms, or retail locations, we unite our passion for community service and donor appreciation in everything we do.

Our Mission, Vision, and Values:

Mission: To give back by:

  • Positively impacting the environment and the communities we serve.
  • Providing value that meets our customers' needs.
  • Reducing waste through sustainable practices.
  • Supporting local charities.

Vision: To be the preferred thrift brand in the Southeast and online, offering exceptional value, variety, selection, and convenience.

Values:

  • People First: We prioritize our employees and their goals.
  • Customers and Donors: Our business thrives on the contributions of our donors and the loyalty of our customers.
  • Community: We enhance communities by supporting charities and creating jobs.
  • Continuous Improvement: We empower our team to innovate and improve.
  • Growth: We are committed to the development of our people and our business.

Role Overview:

As a Retail Operations Supervisor, you will engage in dynamic and rewarding work, where each day presents new challenges. You will inspire your team to embody our mission and values while fostering a positive company culture. Collaborating with the General Manager, you will strive to meet financial objectives that support our operational and community initiatives.

Key Responsibilities:

  • Collaborate with the General Manager to lead and support retail supervisors and their teams.
  • Conduct interviews and assist in hiring qualified candidates.
  • Train and monitor team members to ensure they understand their roles.
  • Provide coaching and guidance to enhance team performance.
  • Work with the Assets Protection team to address any incidents involving company property.
  • Utilize company reports to optimize sales floor layouts.
  • Assign daily tasks to supervisors and team members to meet operational goals.
  • Ensure accurate financial transactions and reporting.
  • Maintain exceptional customer service standards.
  • Oversee inventory management and merchandise quality.
  • Ensure compliance with safety and operational standards.

Qualifications:

  • Minimum of 3 years of management experience in a retail or similar environment.
  • Basic proficiency in math and computer skills.
  • Experience with Microsoft Office Suite.
  • Ability to embrace change and demonstrate decision-making skills.
  • Proven track record in hiring and developing staff.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Excellent organizational skills and attention to detail.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to any protected characteristic.