Customer Relations Specialist
3 weeks ago
Job Overview:
We are seeking a highly skilled Customer Relations Specialist to join our team at Happy's Home Centers Inc. As an Account Manager, you will play a crucial role in maintaining customer relationships and driving revenue growth.
The ideal candidate will have excellent communication skills, be goal-driven, and possess the ability to work independently with minimal supervision. If you are a motivated individual who is passionate about customer satisfaction, we encourage you to apply for this exciting opportunity.
Salary: $45,000 - $60,000 per year (based on experience)
Key Responsibilities:
- Establish and maintain positive relationships with customers to ensure timely payments and resolve any issues that may arise.
- Communicate effectively with customers via phone, email, or in-person to negotiate payment plans and extensions.
- Conduct regular field visits to meet with customers and address their concerns.
- Assist with the delivery or return of rental merchandise as needed.
- Participate in sales and marketing activities to promote our services and products.
Requirements:
- A valid driver's license.
- The ability to lift up to 50 pounds unassisted.
- Excellent communication and problem-solving skills.
- Ability to work a standard schedule (40 hours per week) with some flexibility for occasional overtime.
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