Network Infrastructure Specialist

4 weeks ago

Ashland, Pennsylvania, United States New Hampshire Electric Cooperative Full time
The Position:

We are seeking a highly skilled IT Network Engineer to join our team at New Hampshire Electric Cooperative. As a key member of our IT department, you will be responsible for designing, implementing, and maintaining our network infrastructure to ensure secure, reliable, and efficient communication and data transfer.

Duties and Responsibilities:
  • Design, implement, and maintain LAN and WAN networks, including routers, switches, and firewalls.
  • Collaborate with Systems Engineering and Information Security teams to ensure secure and efficient network functionality.
  • Install, configure, and maintain office wireless network infrastructure.
  • Configure and maintain remote access and site-to-site VPN connectivity.
  • Configure and maintain voice-over-IP (VOIP) systems.
  • Monitor and troubleshoot network availability and performance.
  • Maintain accurate inventory of network equipment, connections, circuits, and locations.
  • Promote and adhere to industry best practices for data center management.
  • Document and evaluate the efficiency of IT operations through automation and orchestration.
  • Provide 2nd level technical support and coordinate 3rd level technical support with vendors.
  • Ensure network equipment configuration adheres to NHEC adopted and regulatory mandated security controls.
  • Expand personal knowledge and skills of networking and security best practices through regular training and certifications.
Requirements:
  • Bachelor's degree in computer science or related IT field preferred, plus 3 years of experience in network engineering or 7 years equivalent experience in lieu of bachelor's degree.
  • Cisco Certified Network Professional (CCNP) or Cisco Certified Internetwork Expert (CCIE) certification or equivalent experience.
  • Experience with enterprise, operational (ICS), and broadband network technologies preferred.
  • Proficient in network concepts and protocols, including BGP, IP routing, NAT/CGNAT, VLAN, PON, and HA.
  • Working knowledge of systems concepts and protocols, including virtualization, backup and recovery, cloud services, IAM, and security.
  • Experience creating physical, logical, and flow diagrams in Microsoft Visio.
  • Attention to detail, with thorough and careful planning and execution of IT projects and changes.
  • Commitment to quality and continuous improvement, with technical excellence, curiosity, and willingness to learn from mistakes.
  • Excellent analytical and problem-solving abilities.
  • Excellent writing and verbal communication skills, with clear and concise written business communications and technical documentation.
  • Excellent interpersonal skills, with positive relationships with team members, customers, and stakeholders.
  • Effective time management, task prioritization, and project management skills.
  • Self-awareness, humility, and desire to learn constantly.
Working Conditions:
  • Valid driver's license and ability to drive to any office location.
  • Partial telecommuting acceptable with management approval, with on-site office work in the Plymouth NH area required on a weekly basis.
  • Occasional after-hours work expected, with participation in an on-call rotation to provide after-hours support and respond to emergencies promptly.
  • Assistance with power restoration efforts required, with occasional work nights, weekends, and holidays.

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