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Event Coordination and Rental Specialist
2 months ago
The Event Coordination and Rental Specialist at Arena Stage is essential in facilitating the successful execution of events and nurturing client relationships. This role primarily focuses on administrative support, responding to inquiries, conducting venue tours, and occasionally overseeing smaller events. The Specialist collaborates closely with the Events & Rentals team to ensure seamless operations and uphold the esteemed service standards of Arena Stage. This position serves as a foundational step towards advanced roles within the Events & Rentals division.
Key Responsibilities:
- Facilitates client relationship management by addressing inquiries and providing comprehensive information regarding Arena Stage's event facilities and offerings.
- Assists in the logistical elements of event planning by managing event schedules, coordinating space reservations, and supporting setup and teardown processes.
- Works in partnership with various departments to collect essential information for event execution, ensuring precise communication of client requirements.
- Addresses client needs and issues by directing inquiries to the appropriate team members and following up to confirm resolution.
- Aids in the implementation of event protocols by developing and revising standard operating procedures and checklists.
- Supports the financial aspects of events by gathering necessary details for invoicing and maintaining accurate financial documentation for each event.
- Collects and organizes feedback from clients post-events to assist in assessing event success and identifying opportunities for enhancement.
- Contributes to promotional efforts by keeping current information about rental facilities and aiding in the development of marketing materials.
- Conducts tours of the venue for prospective clients, showcasing the features and capabilities of Arena Stage's event spaces.
- Minimum of 1 year of experience in events & rentals or a related field; an associate's degree or higher in a relevant discipline (theatre, hospitality, marketing) may substitute for up to six months of experience.
- A background or strong interest in the arts is preferred.
The successful candidate will typically work Monday through Friday during standard business hours, with occasional evening and weekend hours required.
Employment offers at Arena Stage are contingent upon a satisfactory criminal background check and/or professional reference verification as permitted by employment law.