Store Operations Manager

3 weeks ago


Plymouth, Indiana, United States Family Express Full time
Job Title: Associate Manager

At Family Express, we are seeking a highly motivated and ambitious individual to join our team as an Associate Manager. This is a developmental position that offers the opportunity to gain hands-on experience in various aspects of our store operations.

Job Summary:

The Associate Manager will support the Store Manager in the daily operation of the store, learning all store management responsibilities and role modeling excellence in customer service. The ideal candidate will have a strong desire to become a Store Manager and be able to manage a store within 6-12 months.

Key Responsibilities:
  • Support the Store Manager in daily store operations
  • Learn and assume store management responsibilities
  • Provide excellent customer service and role model behavior
  • Assist with recruiting and interviewing qualified applicants
  • Assist with leading, motivating, inspiring, training, and coaching all employees
  • Ensure store security and safety for all customers and employees
  • Maximize sales and gross profit dollars by responsible and profitable marketing of merchandise and proper product availability and display
Requirements:
  • Desire to become a Store Manager
  • Ability to manage a store within 6-12 months
  • Must be at least 21 years of age
  • Must have at least a High School diploma or equivalent
  • Reliable transportation
  • Ability to travel daily between all Family Express locations or other non-Family Express locations when necessary
Essential Skills and Experience:
  • Situational Awareness
  • Strong customer orientation
  • Time management; including multitasking, productivity, and a sense of urgency
  • Excellent interpersonal and highly effective communication skills
  • High performance team building and strong team player; teamwork and the ability to enhance team members' performance
  • Commitment to company mission and values
  • Basic mathematical & computer proficiency
  • Constructively deals with conflict
  • Adaptability, flexibility, and receptive to change
  • Problem analysis & resolution at both strategic & functional level
  • Effective decision making based on sound judgment and reasoning
Physical Demands and Work Environment:
  • Physical Demands: While performing the duties of this job, the employee is required to stand for prolonged periods; work up to ten (10) hour shifts, reach, climb, balance, stoop, kneel, crouch; talk and hear; taste and smell. The employee must occasionally lift and/or move up to 50 lbs. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus.
  • Work Environment: Must have flexibility to work all shifts, all days of the week, when necessary. Ability to tolerate extreme temperatures for minimum of 30-minute intervals. Exposure to cleaning solvents.


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